Explore avaliações de hóspedes de hotéis em London

London Marriott Hotel Regents Park
4.3/571 avaliações
The reception and lobby operate like a train station,lots of people arriving and leaving arround the clock.the lobby is small and crowded, so you can not simply sitting and enjoying the bar. Breakfast buffee is somewhat less crowded and there's fine verity of food. We got a suite on the 4th floor,a fine large room, with lots of furniture,but the storage places for clothes almost non existing. It is as if the closet,open one , is only planed for buissnessmen,who hang their suits! Not enough light above the mirror for a woman, to put some makeup. Bathroom good size but the door is not closing easily. The taxi/bolt sevice is awful.we had to wait for a cab 15 to 20 minutes, mayby the location is problematic, and walking to the nearest tube swiss cotage, took ne 12 minutes. The staff was very nice and helpfull!
London Marriott Hotel Kensington
4/5105 avaliações
Earls Court
The location is very good, 5 minutes away from the subway to two different subway lines, easy access to Oxford Street, London Eye, Tower of London and so on. Heathrow airport uber came in 40 minutes, 30 pounds arrived. Breakfast was good, not enough to cross the street across the street and buy a big sansbury supermarket. The hotel is dominated by single beds and relatively few double beds. There is an interlude in the middle. After 24 hours of online sales, it is properly resolved. Thank you Ctrip's after-sales team, 24-hour online service, praise!
London Marriott Maida Vale
4.2/5129 avaliações
Kilburn
Adore this hotel and always lovely to stay here and meet the friendly staff. Conveniently located near to either Maida Vale tube station (Bakerloo line) or St John's Wood (Jubilee) and a short walk to Abbey Road Studios, ”The Beatles” crossing, Lords Cricket Ground and Regent's Park. Not too far from Hyde Park/Marble Arch/Oxford Street either. Rooms refurbished since I was last here pre-pandemic and it makes such a different to them. Super clean, also comfortable beds and modern showers / bathroom. Bar and Italian restaurant next door integral to the hotel (Carluccios). Can get a glass of wine to take to your room after it's closed if you ask at reception (thank you). Not a great deal immediately around the hotel but if I'm away for work this isn't an issue as Carluccios is good enough. Even if on vacation, it's a short 15 minute taxi ride to Oxford Street. Wonderful breakfast choice in the morning also in Carluccios but run by the hotel staff. Everything you could imagine you would want for breakfast and a big enough space not to have to queue for a table. Seems a safe affluent area (certainly between the hotel and Regent's Park). And a nice old tin church on the walk from Maida Vale to the hotel! USB charging points in the (at least refurbished) rooms. Oh and in the summer on hot days they give you free ice creams!
London Heathrow Marriott Hotel
4.4/562 avaliações
Heathrow
Wonderful friendly staff and a great selection of freshly prepared food including delicious creative salads as well as 3 hot dishes! Particularly loved the beef stew and spinach arincini and the mooli and chickpea sauce. Children loved the red velvet and banofee tart! Well done Chef Valentina and team- thank you for an awesome evening. We will be back.
London Marriott Hotel Twickenham
4.4/5130 avaliações
Stayed here for 5 nights (Sep 17-22). Check in was the better part: easy and friendly front desk although no acknowledgment of being a Bonvoy member (not big deal). However, I forgot to ask, and they did not give me the WiFi code; more on that later. Room was fine upon entering. But then started to notice things: dead light bulb, dust on the nightstands, top of the desk with peeled skin (wear and tear), and of course the TV. Now that is something from the 1990s: a 30 inch old TV, grainy picture, and a very limited number of channel with only BBC and a couple showing very old movies from 1980s. You can only watch SkySports at the bar but not in the room. The next day I ended up taking a shower in a puddle as the tub did not drain well. I told the front desk and the staff who happened to be the manager took very good notes and said he’d have it fixed right away. Well, after coming back in the evening, I checked the tub and sure enough still clogged so went down to the front desk and another staff member (appeared very embarrassed) spent a few minutes and then offered to change the room. So, after about 30 min fiddling with the reservation system on their computer we moved into another room. For some odd reason my 5-day visit was done under two reservations: 4 days as one and the last day as another one. On the 4th day reception called to move me into a suite due to the 2nd reservation. I talked to the Front Desk staff and offered that staying at the same room for the same rate was fine. The junior staff agreed as the room was available and started processing but then ran into a problem on their computer system. He asked his manager for help and he promptly rushed by, summarily waved his hand, completely ignored my presence, mumbled something like “it can’t be done,” and walked away. The junior staff was clearly embarrassed and apologized and said he'd ask another hotel manager to keep me in the same room. I asked for the manager’s name (Lloyd) and said that his behavior was rude, not professional, and not that of somebody in the hospitality business. Lloyd showed up after the room situation was resolved and apologized for his behavior. Frankly, nobody needs drama, disrespect, and being treated like a nobody. After all, I was a paying guest and a long time Marriott member!! New room was a copy of the old room except the drain was not clogged. Then the next day I noticed the bathroom bulb was dead. Called the Front Desk from room, but nobody would pick up. Within a span of 30 min I called several times but nobody would pick up, so I walked down to report it to the Front Desk. Problem was solved next day. And now the WiFi: could not find the WiFi code so later called the Front Desk but again nobody would pick up. Another in person trip down to the Front Desk and asked why they wouldn’t pick up. Answer: oh, we didn’t see the phone ring! During the entire stay the corridor on our floor always had a minimum of 3 room servi
London Marriott Hotel Canary Wharf
4.2/561 avaliações
Canary Wharf
Lovely overnight getaway. Fantastic room - Executive Lounge Room 614 - with a great view of Crossrail. Only downside on that was that you heard the DLR starting at about 7am on the Sunday morning. The receptionist, Sandra, was really friendly and helpful and staffing the bar in the evening were likewise very good. The executive lounge on the 7th floor had a good selection of soft drinks, but we weren’t around to try the hot appetisers or free wine & beer in the evening as we already had dinner plans in the West End. Transportation wise, it’s a 2 min walk to the DLR, less then 5 to the new Elizabeth Line and only a few more to the Jubilee Line - perfectly positioned! Lots of restaurants and bars to choose from as well. Breakfast was fantastic, particularly loved the donut wall! Quite a novelty! The cooked breakfast was delicious, with omelettes made to order - more food than you could handle! Will definitely look to stay again in the future.

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