Explore avaliações de hóspedes de hotéis em London

The Trafalgar St. James, London Curio Collection by Hilton
4.4/5137 avaliações
St James
I was looking at the Biltmore and the Waldorf but decided to stay at the Trafalgar as they have bigger rooms than the Biltmore and the Waldorf looks like it is in desperate need of an upgrade. Everyone was very polite and helpful apart from one staff member, more on that later. I was upgraded to a Suite on arrival but requested a toom with two beds instead which was granted. The Nelson double room is very spacious and modern. It faintly smelled of mothballs whenever you entered the room and the smell then quickly disappeared. We noticed that one of the beds was sagged in the middle and this was very quickly resolved by the maintenance team and was not an issue for us at all. The only reason i mention it in my review is because Alejandra apologised a thousand times for this “inconvenience” and even send us Macaroons and drinks to the room as an apology. During checkout, Alejandra apologised again and made sure our stay was perfect. There was a key card under the bed which was covered with dust as was the carpet under the bed. Cleanliness regarding this could obviously be better as dust can trigger allergies. The service of the staff at Trafalgar is above that of all other Hilton properties in London and certainly a step above from general hospitality service in Europe. I would give the service at Trafalgar a 9 based on European standards and a 7 based on Middle-Eastern and Asian standards. Breakfast was so highly rated in many reviews of this hotel which also influenced my choice, i was expecting an absolute feast. Unfortunately, breakfast was quite disappointing for us. Staff was great apart from someone who i can only describe as a North-African young woman with shoulder length curls who did not want to give us one of the three empty tables available in the Breakfast room with only 40 minutes available for Breakfast as she was keeping those for families of 7. This is rather absurd and we ended up taking one of the tables anyway as i wasn’t going to sit where she suggested which was away from everyone else. Breakfast in any hotel, especially 5* is always based on first come, first serve. You can’t deny your guest seating space at breakfast as if you were running a dinner service. Vegan options are very, very limited. Fruit selection is even more basic than what you can get at any supermarket in London. There was only Cantaloupe, Watermelon and Pineapple. There were Apples and Bananas for grabs but that is still not enough. Pastries are miniatures which is really shameful for a breakfast buffet. Only sausages available were Pork, no vegan and no Chicken so unfortunately no sausages for me. It’s basically a full English and that’s it. You could order A-La-Carte but that wasn’t special either. We had Amex Platinum credit so we used that for one of the dishes which was not special for the £15 asking price. Room service was basic as well. Food arrived with a very friendly staff member but it was slightly cold. All in all it’s a good hotel fo
The Cavendish London
4.1/5109 avaliações
St James
Excellent location 3 minutes walk to Piccadilly subway station 10 minutes walk to Chinatown 10 minutes walk to shopping street Oxford Street It is convenient to cry 2 minutes walk to supermarket Tesco metro! The hot croissants bought in the supermarket in the morning are delicious! The breakfast at the restaurant is also delicious. The key service attitude is too good. The people are very handsome. I get tired from the plane. My mother is very tired. Facilities are good, no smell, very clean and good value for the price!
Sofitel London St James Hotel
4.6/5131 avaliações
St James
The hotel I have admired for a long time🏨 is in a very advantageous location in London. As soon as I entered, I was struck by a combination of retro and modern charm, which I really liked. English aesthetics, colorful plaid decoration, the hotel is covered with flowers💐 and colors, full of artistic atmosphere. The tea and snacks in the lobby🈶 a rose room are very unique. Breakfast is behind a rather secret door in the lobby. It is very beautiful inside. The morning is full of sunshine. It is half self-service and half order, and it is also delicious😋 The room is small (this is the case throughout the whole trip), and the orientation is not good, but the room I booked is also average price.
Dukes London
4.4/5104 avaliações
St James
A gem in the narrows of St. James The staff make you feel like family, not a room number. the service is most impeccable across the entire staff High Tea is outstanding and a much better value than the more heralded venues, with wonderful food and service in a charming atmosphere. I will highly recommend for all who value a smaller and intimate venue. The longstanding reputation of Dukes is well earned
The Stafford London
4.5/5103 avaliações
St James
The Stafford is a small 5 Star and used to be the ”sister hotel to the Ritz”. It was forced to close during Covid on a number of occasions so we haven't visited for 3 years. If anything it's even better now than it was - quite a feat. We were given a Deluxe King on the third floor, a nice room with a view over the terrace/courtyard. My lady who is quite small found the bed quite high to get into (as usual, they really are quite high) but one of the most comfortable of any hotel we've stayed in, ever. Room service is precise and speedy and the Room service menu ranges across both the Restaurant and American Bar menus - we'll give a name check to Mahir who went over and above on a number of occasions. We decided to eat outside where possible due to Covid so the American Bar Terrace hosted by Viviana looked after us splendidly. The food is splendid. The Hotel has lost its ”Super Doorman”, Charlie and Head Concierge of years, Frank, but has replaced them with excellent and very personable staff. In all a wonderful 8 day break and it was good to be back 'home'. Highly recommended for those who like smaller luxury hotels with traditional 5 Star service where nothing is too much trouble with no corners cut.
St. James Hotel & Club Mayfair
4.3/589 avaliações
St James
This hotel is very clean and well located. The second time I stayed at this hotel, the last time I was on a business trip a few years ago, the company booked on the extranet platform, and the stay was good. This is a personal trip, but there are some different experiences. The room is divided into five stalls. Because of the 28-inch suitcase, I don't want to live in such a crowded place. I set a club room in the middle stall (32 square meters). Open the door of the room and enter the bedroom through the narrow aisle. It can basically reach the standard of ”go to bed when you enter the house”. The luggage can just be unfolded, but it is stuck between the wall and the bed after expansion. There is no walking space. To go to the bathroom requires a large Jumped over. A small window, the scenery outside is moving, strange pipes accompanied by the low noise of the machine. The contact hotel was told that there was no room to change, and that the room was full (obviously there were plenty of rooms on the night of each booking platform), and contacted Ctrip, saying that ”the hotel has been contacted, the room type is correct, as for the noise, there is no way out of room,” If you are afraid of noisy, please keep the windows closed ”... I booked a room with breakfast and welcome fruit, but the hotel said that Ctrip did not inform, so no fruit without breakfast. After contacting, the hotel even said ”Give me breakfast for you.” The price at the time of booking is obviously early. Why give it away? As a Ctrip Diamond member for many years, I do feel some discomfort. Do I have to choose an overseas platform channel to ”please stay” when I book an overseas hotel?

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Quantidade de hotéis47,979
Quantidade de avaliações130,451
Menor preçoR$ 294
Maior preçoR$ 14.669
Preço médio (dias úteis)R$ 1.872
Preço médio (fins de semana)R$ 1.923