The Z Hotel Soho

The location of the hotel is very good but the room size is terribly small.

When I went there the room that I booked was ok but the air con was not working and all the remap rooms were full. Of it was winter than that room would have been ok but we went there in the middle of the summer and it was too hot. Being in that room was like sitting in the sauna 🥵. Me and my man were so sad and we didn’t wanted to come back to the room after the walk outside. But the night shift staff and manager was so great. We were really thankful to them, specially to the night manager he understood our condition and arranged a room with the air conditioning. We had a great sleep and experience. It’s in the center and it’s really a great experience and I will recommend my friend too.

First time staying in London and the location is brilliant. Cozy, clean and quiet rooms with really nice facilities, just what you need. We didn’t get chance to try the cafe but the food looked good. Very thoughtful of them to gift us with a birthday surprise! It meant alot to us. Thank you!

10 star for me! I came to London for my first solo trip and I loved everything bout the hotel! I was there for a week, It was clean, the location was perfect, the food was good, the staff was amazing!! I want to say thank u to Priya, Hema, Assan, Lithiya, Manoj, and Faizal for being so nice throughout my whole time, they helped me so much when my phone got stolen, they were so kind, caring and helpful, and it made this trip so much better and easier ❤️ thank you again I appreciate y’all

Basic but fairly priced. We had a room with no windows and the floor was a little uneven with a step up that is impossible to see in the dark and I fell into the wall during a late night toilet trip (excuse the pun). Staff were a bit snooty but the room was clean.

The stars are for the staff alone. They were fantastic and as helpful as they could be. We booked a room for 2 that was barely a room for one. No phone. No fridge. No place to hang clothes. A tiny storage under the bed. The worst part was the toilet that faced the bed seperated by thin glass that could not close if you sat. This is NOT okay. We had to use the ***** bathroom in the basement. The keys didn’t work and had to be replace 3 times. Again very accommodating staff. I’m sure they get these complaints daily and are saints. It is just not okay to advertise this hotel as a place for two adults. Also every 10 minutes the entire night on a weeknight rickshaws would ride by with blaring music. A good reason for sound proofing the windows.