Sonder the Voyage

環境不錯，前台熱情

This place is great. The location is amazing. Very Clean, nice staff, modern rooms. Rooms are small but absolutely what you expect from a London hotel for this price. The price was excellent for what you get. I can't wait to use this hotel again Areas to improve - The WiFi was a little slow and would expect better from a modern hotel. It was hard to regulate the temperature of the room as the air conditioning can only be set to 'cool' and no other setting. Side lights were slightly faulty. Please keep in mind that these are only small suggestions and did not impact the love of this hotel and how great it is.

This hotel is a fine hotel but I did not get the sense of how small the room was. A couple with two suitcases was too cramped. No chair to sit on at all. That said - if you are traveling with less baggage or you get a bigger room than the double, this is clean, quiet and helpful staff. The bed was good as well. Convenient to Paddington.

property was conveniently located at Paddington station which made travel super easy. No room service was included in the price, but you could get clean towels, & supplies as needed at no extra cost. They told me I could get clean sheets too if I wanted, but I'd need to put them on. Bed was very firm and pillows flat - would have been more enjoyable with a bed topper and fluffier pillows.

I enjoyed my stay here. The only issue was the room was very hot the heating air conditioning unit was not functioning. Also the refrigerator was not working. The hotel did make an attempt to fix the refrigerator but it still failed to work. Room was extremely small but I had expect this when I booked the room. Staff was very friendly and helpful.

A great place to stay. The staff was super friendly and very helpful. The location is central and very easy to go everywhere in London. The property is very well kept. Newly renovated rooms with plenty of storage and modern facilities

Cannot say enough good. The whole stay at Sonder was so pleasant. Everything was nice and neat and the staff was very very welcoming and friendly and helpful. This location is right by the Paddington station, so accessing the tube and city center couldn’t be easier. Also great bars and cafes right around the corner. Proximity to Hyde Park is a huge bonus too. Can’t recommend enough!

I was put in L03- lower ground. One window looked out to a narrow shaft with air con unit directly outside the window...so basically a fancy cave in the basement. - This meant nearly no natural daylight. - What's worse is there was no light switch inside the door. You had to enter in essentially pitch black, walk 10 feet in the room, fumble around a corner then shuffle down beside the bed and turn the light on the bedside light switch. That is a poor oversight. - The (seemingly new) coffee machine refused to work. - The kettle power lead was too short to actually reach the wall socket next to the table. You have to take the whole drawer unit/kettle combo and put it on the floor. Again, an oversight. It also meant the power socket has worked loose likely from other people trying to stretch it to get it to reach. - The door lock lost my code after 2 nights and wouldn't unlock either via code.or the app key. I had to report this to reception and then chase them a second time to get it fixed. Wouldn't stay again.