Usuário convidado
25 de outubro de 2022
Very run down, unclean, and no one can prepare you for the smell. Due to the layout, corridors have protective fire doors, creating pockets of unventilated area' trapping uncirculated stale smelling odour, that clings to your clothes/belongings. The very old warn carpeting hold the smell and looks disgusting .i had a room with a window , but was so noisy, it was either put up with that or discomfort of the hot fusty room. The basic cleanliness standards were not met, the mirrors covered in greasy marks, again the walls discoloured from
Where condensation dried into the wallpaper over time. The cleaners must feel so unable to do a really good job, simply because of the state of the place, and get away with it, because the management realise that nothing can really be done . So everyone becomes complicit . It seems to have become custom and practice, they should not offer these rooms in the condition, but because they can get away with it , so they do . Even the smoke/heat sensor in the room had cover missing. At £139 per night, I expected a far better experience. The basic thing anyone should expect from any hotel is a safe clean place to sleep I I never had it . I bought my own air fresher and slept with the window open . I fed this back to the manager who said if I had stated these things , they would have tried to find a better room, maybe , but if this was the case, why are they allocating these room anyway? Because they can and dd so as the vast majority of customer would be first timers, so the company already have your cash, and no real interest of you returning either. Trip & companies are somewhat responsible for their part in promoting, endorsing and selling/profiting from such accommodation, which on my opinion is not fit for purpose or delivered with appropriate care and skill.
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