Hotel Citystay

The room was dirty there was stains and empty beer cans the shower was yellow and I got bed bug bites. The man at the desk was nice though.

My bedsheet was not changed. They kept for me an already used one with stains on it and they deliberately laid the bed with the other side of the bedsheets just for me not to recognise it meanwhile l gave them prior notice of my checking time. The kitchen and fridge also is very unkept. The fridge is very old and atleast needs to be kept neat. Bad customer sevice

Great value but lots of stairs. Helpful front desk about local businesses. No AC and sometime no hot water.

Hotel was inhospitable, had to leave after one night as didn’t get any sleep (was meant to stay for 4), checked out the next day and was still charged for the first 2 nights.

Hotel was quite run down and dirty (everything except the beds). The cleaning staff could have been more polite and friendly. They also called me out before checkout time, which I didn‘t appreciate at all. The walls are also very thin, which makes you hear all kinds of crazy noises from people around you. The one positive is the location, as it‘s very near to the Bow Arch underground station.

La location c'est bien, mais le personnel de service est très médiocre. Ils n'ont aucune sens de responsabilité

Hôtel très pratique pour aller voir Abba Voyage. Juste à côté de ka station Bow Church qui est elle à une station du concert. Chambres simples avec douche, propres, à un prix intéressant pour Londres. Accueil sympathique des personnes de la réception. Restauration simple à proximité.

Excellent location, just next to the DLR Station that 10 min to Canary Whary. Room was very clean, very good to have simple breakfast and use the kitchen. I can save much from eating outside. Resonable price for london, so do not except you can get much service. Nice staff.

Disgusting and unhygienic. I checked in at 5:30pm after my working day. And checked out by 8pm. First there was a spider dangling down from the dust filled walls. The carpet has a build up of dust that looks like white sand it’s so thick. There are stains on the bedding and inside the bath tub. The place smells and looks like it’s falling apart. The door is a standard door that made me feel so unsafe the lock was undone with one twist of a handle. I couldn’t stay I had to leave for my own safety. It doesn’t help that the carpet is old and smells then there’s a stench of curry throughout the building. The pictures they post must be a model apartment from the best part of the building because it doesn’t look like that at all.