Usuário convidado
4 de setembro de 2022
Location is good only if you need to take the train at Paddington station eg to Heathrow. But there’s a construction working on just right next to the hotel and the pedestrian head to the hotel was block which makes it really complicated (and noisy).
I booked 2 standard double room on Trip.com. But the rooms we got are really small, it looked exactly like the small double room and one of the rooms doesn’t even have fridge and wardrobe, and the safe deposit box is placed on the floor
Checked with trip.com to confirm the room type that I booked and was assigned but was told that the room I got is “double room” so they wouldn’t do anything (but there’re two type of double room - standard double and small double room), anyway standard double was what I paid for, the photo of the room and the photo from hotel website here for all of you to comment whether it’s a small double or standard double.
Despite the room access cards disable for at least 5 times during my 3 days stay, the front desk staff are friendly, especially Nari, she’s a star and very helpful and nice!
However I wouldn’t rate this as a 4 star hotel…
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