Beverley
13 de fevereiro de 2024
The reason I only gave a few stars for the hotels is not the building it's self which is lovely and the staff are very nice , helpful and friendly BUT
I do not agree with all the service charges added to the bill.
Room accommodation service charge over £11 for one night what is this for I paid for a night with breakfast.
Bar service charge £4.25 for 2 x gin & tonics when I went up to the bar I was asked to sit down and the bar tender bought the menu, bought 2 drinks to the table and then when I went to the bar to pay on the bill was a bar service charge on top for the service. £4.25
Breakfast incurred another restaurant service charge
Over £5
Pre theatre meal another charge over £10
All in all I nearly paid on top of the nights charge for bed and breakfast £30 in hotel service charges
These charges should be up to the guest to pay if they want to not added to your bill without permission.
If you want to tip it's up to the individual not the hotel.
Lovely hotel the bedding was was excellent, great room but not for me when visiting London again.
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