Usuário convidado
9 de dezembro de 2024
Despite emailing hotel weeks in advance to request late checkout,these were never replied to, could not see the tv due to the wardrobe and there was no chair in the room. My partner smoked outside the hotel and when he arrived a member of staff ran after him and advised him not to smoke in the hotel, in a very unprofessional manner, obviously he had no intention of smoking in the premises, cleaners were knocking the door from 10 am ,when checkout was at 11. Cold shower , stained sheets,and faded towels,furniture and carpets worn ,and a horrible smell in the room. No lift to the upstairs rooms.
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