Palazzo Loup

C'ero già stato per un fine settimana di svago e  questa volta mi ci sono fermato per lavoro.  Come sempre  molto buono e la pizzeria  è ottima.

There is a lot so I am just going to point form this - WIFI was crappy - No hot water in shower even though they came up to fix twice. Hot water at sink and bidet, just not the shower. - First night checked in at 6:30pm after travelling 24 hours and there was a wedding until 1am. Music was loud. Then the next Friday there was another wedding until 1am and the music was getting louder and louder with each song. Complaints to the front desk did nothing. Perhaps they could have let us know this before booking. - Same menu for lunch and dinner which never changed. Definitely not a 7 day menu. - Rooms smelled mildly of sewage and musty mildew. - Beds are outdated and hard. - Housekeeping would constantly leave you with less than half a roll of toilet paper and most days just made the bed and wiped the sink. Several days we were skipped completely. - No screen on window to allow ventilation. Others in our party complained of bugs in the room as a result. - Not allowed to use AC during the day and at night we were told no lower than 23 degrees. - Safe never worked and isn't even bolted down. - Pool is NOT for paying guests. It is only for locals. If you want to use the pool you need to pay extra. After putting up a fuss they allowed us to sit by the pool however not use the pool. - There were 6 of us have lunch and laughing at the pool area and were were politely told to be quiet as we were bothering the locals who were sitting behind us. - Restaurant staff were friendly however would frequently forget your order and meal completely. - Owner always looks angry especially if you spoke any language other than Italian. 10 years ago this could have been a 4/5 star hotel. Now its old and musty and needing repairs. Save your money. Go somewhere more updated.

Séjour de quatre nuits en deux chambres, sans utilisation des prestations balnéaires. Points positifs : situation et environnement, personnel accueillant et bienveillant, qualité de la literie, qualité du buffet de petit déjeuner, qualité du restaurant, prix corrects, mais... ... Points négatifs : chambres non aérées et non rafraichies avant l'arrivée (odeur de renfermé), moquette au sol (une aberration en 2024 !), climatisation en panne dans une chambre (changement de chambre le lendemain après une nuit sans sommeil), très bruyante et ne répondant pas à la télécommande dans l'autre chambre, frigobar à température ambiante dans les deux chambres (remplacé le lendemain). Il y a manifestement un problème de gouvernance et de modernisation dans cette très belle structure, qui ne mérite pas, ou plus, les 4 étoiles affichées ! Le personnel a beaucoup de mérite en essayant de rendre le séjour le plus agréable possible, malgré une direction décadente.

Ci siamo sposati in questo bellissimo posto, devo dare una stella per il comportamento della proprietaria. Durante tutta la serata è stata opprimente con gli invitati ( tutti si sono lamentati di lei). Con urli ,riproveri e manie di comando. Qualità del cibo nella media e porzioni "giuste" Staff cordiale e presente ma si vedeva che erano terrorizzati dal "capo" Un umile consiglio : è ora che si passi alle nuove generazioni

Palazzo loop è molto accogliente ed è situato sulle colline bolognesi. Racchiude in sé tutto quello che si può desiderare per una serata perfetta. Abbiamo gustato dell’ottimo cibo guardando il tramonto vicino alla piscina. Consiglio vivamente gli stecchi bolognesi a me personalmente sono piaciuti tantissimo. Il servizio è stato impeccabile, i camerieri molto gentili e cortesi, Barbara 🔝

Prima volta a Palazzo Loup e mi sono trovato benissimo, un tramonto meraviglioso, personale gentile ed accogliente, un luogo rilassante immerso nel verde. Ottimo il cibo e il servizio. Ne avevo sentito parlare molto bene e ha più che soddisfatto le mie aspettative.