Lockport Hotel

Good hotel

去看大瀑布的，這個小鎮雖小，但周邊KFC，麥當勞都比較近，比較方便，酒店有泳池，挺驚訝的，自助早餐也還湊合，能吃飽

Best Western Lemony Snicket Be prepared for a series of unfortunate events, Purchased early check-in, not available on arrival. Back at 3pm, still not ready. Back at 4:15 pm, ready at 4:30 pm. Room was clean, beds were OK, but carpets stained and smelly throughout. Air conditioning was noisy and useful to cover up the hot date next door. Eggs and sausage breakfast was OK however a bad toaster set off the fire alarm as we were dressing. Partial room service only once per 3 days, includes towels but not beds. Friendly employees are totally swamped by management's neglect. Abandoned buildings and closed rooms on site, with an ocean of cigarette butts at the sidewalk's edge. Scratchy toilet paper and napkins along with small amenity bottles that need a gorilla's strength. Looks like long term neglect across the board, with tacit approval of Corporate. I am permanently banning the entire Best Western Chain from my future travels. If you are writing the next chapter in Lemony Snicket's adventures, come on over for some unfortunate inspirations!

So. Nice staff but the smell in the hallway is real. We stayed on 1st floor and as soon as you walk past the pop machine and open the door to the hallway. It takes your breath away. They tried soraying but that moldy smell is awful. If you can hold your breath long enough to get to your room then try that. Staff were nice but the smell is one reason we wont be back

customer service was poor, breakfast was not available at the scheduled time. outside of hotel was run down and not taken care of. The room was okay but the heat/air was very noisy and didn't work well to maintain the temperature in the room. tv channel selection was poor and remote control didn't have a sleep function on it.

Staff very pleasant and helpful. The room very clean and tidy. The pool area was very comfortable and clean. Pool towels are available either in pool area or st the front desk. The breakfsst hours are very convenient. Very clean and pleasant hotel.

Hotel needs update inside and outside. My opinion is this is not a plus hotel. TV very old and small. Fridge did not get very cold. NO microwave. Old fixtures with no USB ports or electrical plug-ins.

Although the staff was fairly friendly, this property is not what you’d expect from a BW Plus. It’s old and run down in need of repairs. The amenities are minimal and the rooms are very tiny which we aren’t used to at a plus property. The carpet in the room was so dirty it was sticky. There were electrical outlets and power strips with exposed wires that looked unsafe. There was no housekeeping the entire time we were there. The price was way too high for what they offer.

This location is not up yo the BW standard. We arrived at midnight, they sent us to a already occupied room. The occupants didn't have the additional latch on the door we walked into a dangerous spot.