Usuário convidado
27 de outubro de 2023
Don't waste your money staying here. The food is cold and a very poor selection no kids selection unless they want to eat chips 3 times a day. Run out of tea at breakfast and was told not their problem (this was from a waitress) for an all inclusive we ate out everyday in the local area due to the poor selection and poor standards, the Mexican restaurant across the road is definitely worth a visit. The pools are small and water is ridiculously cold even the indoor pool, 1 life guard to watch 3 pools which are all in different locations of the hotel. The rooms are a fair size but not cleaned to a good standard, the beds are uncomfortable and creek all the time. If you are a fidget sleeper or light sleeper prepare not to get any sleep. The entertainment was the worst I have ever seen, one night was meant to have a live singer but it was just a man sat on the stage smiling uncomfortably playing music not singing no one seemed to know any of the songs he was playing. The bar staff are very friendly and try their best to make you feel welcome. The rest of the staff are rude and unwelcoming. Our cleaner didn't even change the towels she would just fold the dirty ones up to make them look like fresh ones, the floor wasn't cleaned there was a dried blood stain on the floor which I cleaned myself. Due to the location of the hotel your transfer will not drop you or pick you up from the hotel, you have to make your own way from the main road which is only a 5 minute walk up a hill, not convenient with no directions, luggage and children. If I'd been made aware of this I don't think I'd have booked. Our pick up means waiting late in the evening on the main ***** with all our cases and my young son (there is just my son and myself a lone female) its not an area you would feel safe of a night time on your own.
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