Hotel Gran Garbi & AquaSplash

Think this hotel gets a bad rap and was much nicer than I anticipated upon arrival. Stayed for 5 nights all inclusive as a family of 4. Reception, bar, pool area and restaurant all nicely decorated , looked clean and fresh. Yes the rooms are a bit outdated and cramped if in a quadruple room but had everything you needed and perfectly fine. All inclusive I thought was good value for money and definitely worth the extra money particularly if on a budget. Good selection of food and drinks included. No it’s not an English standard 4 star hotel but it’s not English standard 4 star price either so overall very good value for money.

terrible, never again , problems with reception from begining of our stay, all inclusiv just in dreams

The location is grate, room's are clean and freshly tidyed every day. Food choices for everyday is amazing. The program in the hotel is pretty good! Every day there is something new like animations, singing and stuff like that. I guarantee you will have a great time!

Amazing hotel, food was good. room was all you needed, hotel was busy but that was a good sign, pool was nice and water slide across the road highly recommend. I am planning my next stay already. Ps. This seems to be the nicest & best reviewed Garbo hotel in town

The rooms are basic but clean. The reception staff are surly and unhelpful but the bar staff were good and helpful. The main problem with our stay was the vast number of noisy groups which led us to leave early. The constant banging of doors and screaming adults and children was just too much. One night a large group of guests were sitting outside our rooms in the corridor having a picnic and screaming and running around until 3am. After getting 3 hours sleep we were woken again at 6am buy arriving guests waiting by the pool to check in for 1pm. Would advise not to stay here. We had to pay out 300 euros to stay the last 2 nights at a different hotel. Nightmare. The pool was also in the shade so was not able to use it.

Don't waste your money staying here. The food is cold and a very poor selection no kids selection unless they want to eat chips 3 times a day. Run out of tea at breakfast and was told not their problem (this was from a waitress) for an all inclusive we ate out everyday in the local area due to the poor selection and poor standards, the Mexican restaurant across the road is definitely worth a visit. The pools are small and water is ridiculously cold even the indoor pool, 1 life guard to watch 3 pools which are all in different locations of the hotel. The rooms are a fair size but not cleaned to a good standard, the beds are uncomfortable and creek all the time. If you are a fidget sleeper or light sleeper prepare not to get any sleep. The entertainment was the worst I have ever seen, one night was meant to have a live singer but it was just a man sat on the stage smiling uncomfortably playing music not singing no one seemed to know any of the songs he was playing. The bar staff are very friendly and try their best to make you feel welcome. The rest of the staff are rude and unwelcoming. Our cleaner didn't even change the towels she would just fold the dirty ones up to make them look like fresh ones, the floor wasn't cleaned there was a dried blood stain on the floor which I cleaned myself. Due to the location of the hotel your transfer will not drop you or pick you up from the hotel, you have to make your own way from the main road which is only a 5 minute walk up a hill, not convenient with no directions, luggage and children. If I'd been made aware of this I don't think I'd have booked. Our pick up means waiting late in the evening on the main ***** with all our cases and my young son (there is just my son and myself a lone female) its not an area you would feel safe of a night time on your own.

As soon as you walk in reception would remind you of a 2* and it does not get much better Rooms are a very average 2* with marks on wall and a few loose parts ie switches and handles The dinning room was something else overcrowded noisy and honest it was dirty the area outside was a health hazard nothing was cleared and if it was it was never cleaned . Reception staff were just alright but a young chap Mark was very helpful As for the bar ALL the older staff need sacked really rude especially the barman with grey hair had to remind him that we were keeping him in a job but a short time after that he was back to his normal rude self Both pools were busy but if you were at the top one it was dirty and l never saw it being cleaned scum around the pool was something else A lot of loose tiles that need sorted along with everything else l think the so called manager walks around with his eyes closed By the way if you do go make sure you stay in the main hotel otherwise other building is worse. Will give it 2* and anyone that gives it 3 * must not be used to what a good 4* should be like . If we got a free stay would not go back STAY AS FAR AWAY AS POSSIBLE

This hotel was a lot cheaper than others around the same dates so we were expecting a more of a budget feel Pros Clean hotel and rooms. Access to the free aqua park at neighbouring hotel. About a 2 minute walk up a steep hill. Our eldest loved the slides. 5-10 minute walk to the beach (not sandy, very small stones). Sea was lovely and warm to swim in. All inclusive ice creams are branded. Mini magnums, twisters, mini milks etc. Entertainment shows were good. Our children especially loved the Disney show. Good power shower in the room Cons Dining experience was far to busy for our liking. Lots of queues and by the end of the week we were done with the variety of food on offer that we ate out. Rooms are very small. 4 single beds all in a row. Didn’t really use the balcony as the fan was very hot that was pumping out the air from the air con unit. No bath in our room but some rooms did have baths. All inclusive drinks were served in plastic cups. ‘Paying customers’ got normal glasses. Kid disco started quite late for us at 9pm and then entertainment at 9:30 Kids club small and basic. We didn’t use it. Would we return no. Did the kids have a good time in the sun and at the pool and beach…Yes and that was our aim.