Usuário convidado
19 de dezembro de 2023
The manager in the restaurant where we had meals is extremely pleasant, accommodating, pleasant and the brightest point of our stay. The food was extremely good, a quality selection and worthy of praise. I have a complaint about the ski pass I received. Namely, we received a document with which we pick up the ski pass at the machine. There are no vending machines at every entrance station and track. This means that I have to go to the main gondola, get my ski pass and return to the desired track. A tourist should not waste time on such a thing, but the ski dog should be waiting for him at the reception in the morning, say at 9 am. It's the same in other hotels, I've been a guest in Livigno for 9 years. Our friends in other hotels are so well served. The biggest disappoin**ent was room 32 with a large beam above the bed and in the middle of the bathroom. I banged my head at least 10 times. That beam is right above the toilet salt. It takes art to avoid it. I think it's a shame to sell someone a room like that. Only due to lack of time, I did not respond to the tourist inspection, because it was not described in the offer when I made my reservation. I wrote all this in good faith. I wish you success in business. Nenad, Belgrade.
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