Hotéis Best Western® em Little Rock

Paid for a ”suite”; no couch or chair to sit on. There was a rolling desk chair. The room was recently renovated so perhaps the new furniture hasn't come in. Nice large TV for the bed but I couldn't pull up a channel guide. Expanded cable the best I could tell. No premium channels; the best I could tell. Room was clean; comfortable bed. I consider it a safe area; next door to a Twin Peaks restaurant. Prepaid online through Wyndham's website. Check in employee could not see that the reservation was paid; although she admitted the reservation rate was ”pay now”. Sort of self explanatory. She would not accept me showing the charge on my credit card. I personally had to call Wyndham headquarters who in turn called her to instruct her to check me in. This meant looking up the confirmation number and writing it down to communicate with corporate after a day of travel. The Wyndham agent apologized for the experience; the employee did not. I left the desk feeling as if she still thought I was lying. She was never rude but a semi apology for the confusion was warranted and putting me through the hassle of having to call corporate. Having top rewards status with Wyndham should have meant something; or so I thought. Breakfast was much better than expected considering there were very few tenants with the renovation. Pre-fab eggs, link sausage, biscuits/gravy plus many forms of carbs. Several restaurants in the general area; with many choices within a mile. Close to the main freeway but far away enough to be a quiet environment. I understand it will be changed to a Best Western when the renovation is done. I will not return.

The staff here are very nice, the breakfast in the morning is just like that, the room is quite satisfactory, and the hygiene is okay. There is nothing to complain about. Bedsheets and stuff are just fine.