Baixa Guest House(Baixa GuestHouse)

Terrible place...small and dirty and not suitable for a family. Noisy location and felt unsafe... graffiti on the door. Plenty of other places in Lisbon better value for money. Guest house charged us as no-show but we did show up but for health and safety reasons decided not to stay.

Nicely priced and convenient to parking. Not a great area immediately surrounding, but plenty to do within a short walk.

I can't believe the audacity of the hotel staff! I left two pairs of shoes in my hotel room, and the level of dishonesty and theft I encountered is absolutely infuriating. After checking out of the hotel and heading to my Airbnb apartment, I realized that I had forgotten those two pairs of shoes. I initially thought, "No big deal, the cleaning staff will surely find them and hand them over to the reception." But what happened next left me seething with anger. The following day, when I went back to the hotel to retrieve my shoes, the reception staff claimed to have no knowledge of them. I couldn't believe it! I pushed and prodded, and finally, they miraculously "found" one pair, which happened to be just a set of slippers. But when it came to my other pair, an expensive and valuable set of shoes, they suddenly had no clue where they were! I want to make it clear that the hotel owners may have appeared nice, but I have no doubt that one of the cleaning staff members blatantly stole my shoes. This situation was incredibly maddening because I knew for sure that I had left those shoes in my room. I am utterly disgusted by the lack of integrity and accountability at this hotel. I will never, and I mean NEVER, set foot in that place again. I want everyone to be aware of the thieving problems plaguing this hotel so that they don't fall victim to such despicable behavior!

Located in the center of lisboa, clean and okay rooms. Our rooms had a small balcony No AC but fans availbly. Nice and friendly staff. Late arrival possibly (Midnight)

The room for three people was wall to wall bed. It was not modern or spacious, as advertised. It did not have AC, as advertised. There wasn’t room for more than one person to stand. We tried speaking to ********** and got the run around. They directed us to the hotel. The “front desk” directed us to the manager (the rudest woman in Portugal) who directed us to **********. This is not a hotel the management is proud of. They get their business by fooling people. We found another place to stay. We did not check out. The hotel sold our room to another person. When we returned to the room we were still paying for, two strange sets of luggage and toiletries were in the room. We are charging back through AMEX because the hotel has no qualms about charging two parties for the same room.

Nice hotel, clean and cheap. Good central location. Serviceminded and friendly staff.

Good service. And helpful staff who helped me with my luggage and also my taxi booking.

Although the rooms were small, they were adequate and clean. Well kept and the staff were very friendly and helpful. It is well located and very close to great food, walking and transportation