greet hotel Lille Gare Flandres

交通：火車站附近，交通便利 衞生：房間乾淨，整潔 環境：周圍有很多餐廳，便利店 服務：熱情，周到

Hôtel bien situé, personnel aimable, chambre ok.

Hotel is perfectly placed for going out into the middle of the Lille nightlife and the station. Greet has been owned by Accor for two years, but I see no investment in either the staff or the facilities. Very disappointed. Price was high for what you got. ROOM My room was very calm as faced out the back. but that was the only good thing. Nice big double bed left only a 40cm space to get out to the bathroom and exit. Just manageable as a single,....but you will be truly a couple as a couple! Bathroom shoddy. Room shoddy. Sheets and pillows very clean. Room was cleaned daily BREAKFAST Very disorganised. Constantly out of items, and equipment breaking down. Bacon and eggs are cold. Ingredients poor quality. Staff friendly but disorganised as was the purchasing/logistics. Hygiene?.....? hmmm? CHECK IN Nightwatchman Excellent!! Efficient and polite. Check in staff disorganised,....they could not find my or my colleagues bookings at first. The IT system is old. CONCLUSION OK to stay here at a much cheaper price or if everywhere else is booked,...but way over priced for the offering provided. ACCOR you need to invest in the hotel and train its staff. And I am not surprised as an ACCOR member, that you did not follow up with your automatic Customer Review Request!! haha! I think you already know everyones response!

Our room was awful, dirty, dingy but the bathroom was worse, mould all around the bottom of the shower, stained toilet, paint flaking off the wall and skirting board, hardly any shelving for toiletries. Desperately in need of a complete overhaul. Staff were nice and the bed was comfortable which helped no end. However we felt cheated at the inflated price due to the Rugby World Cup being on.

Location good, staff doing their best. Room was in annexe with no lift to it even though went to 5 floors. Awful, basic, tatty room costing almost €400 for one night during rugby. Don’t book unless desperate. No AirCon, no tea or coffee. Bathroom stank of bad drains.

Good location wrt station and city centre. But street noise unbearable. Stuffy when windows were closed. Bed felt itchy. Not sure what it was; just hope it wasn’t bedbugs. Reception tucked at the end of a narrow entry corridor. Felt like a backpacker hostel rather than a hotel. Fell well short of the 120€ per night we paid.