Jjieni
30 de março de 2024
What an exceptional Villa experience!
From the moment we contacted the villa (one day before our arrival), we were met with unparalleled hospitality and exceptional service. There was no pressure to purchase anything; instead, we received genuine recommendations for various enjoyable activities/packages and dining options, along with assistance in making reservations. Our assigned butler, "小侯" (Xiao Hou), along with the rest of the staff, went above and beyond to ensure every detail of our stay was flawless. Additionally, being welcomed by the owner’s adorable pet, a pig named Pupu, added an extra touch of warmth and charm to our arrival experience.
One of the standout features of this hotel is its serene ambiance. Despite its location in a bustling area, the secluded spot provided an incredibly peaceful atmosphere, allowing for a truly relaxing experience. The villa we stayed in was not only beautifully designed but also incredibly smart, offering all the modern conveniences one could ask for. It was spacious, impeccably clean, and thoughtfully appointed.
And let's not forget about the breathtaking view! Waking up to the sight of majestic mountains, a tranquil lake, and a charming bridge was a true highlight of our stay. Experiencing such natural beauty right from the moment you open your eyes from your bed is truly magical. Moreover, the restaurant's decoration was specifically designed with Instagrammable features in mind, adding an extra layer of visual appeal to the dining experience.
Additionally, when they learned I was unwell, the hotel staff kindly offered free medicine, showing their dedication to guest comfort. Moreover, existing services such as the welcome dessert, breakfast, afternoon tea by the snowy mountain lake, 1-way airport/train transfer, and even the hair wash were all indicative of their commitment to ensuring every guest's needs are met with utmost care and attention.
The only regret is that we couldn't catch the 日照金山 phenomenon as it was mostly cloudy during our stay.
Overall, our stay at this hotel was truly enjoyable. It's unquestionably worth every penny, and the actual experience surpassed the captivating photos. We cannot recommend it highly enough; you simply must experience it firsthand.
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