Tenuta Monacelli

courtesy, beauty and kindness are the main ingredients of this splendid place located in a fantastic green. The clean and spacious rooms, the courteous and helpful pool staff, the excellent restaurant in every dish. competence and professionalism of the reception, Serena prepared, extremely kind and available at any time of the day and very very professional. Her advice for the sea and the beach was really precise. We felt pampered to the point that I didn't want to leave. Tenuta Monacelli is truly a beautiful experience to be repeated because it feels great.

We just returned from our Puglian holiday (1week). We stayed few days in Matera, Alberobello & Tenuta Monicelli. Tenuta Monicelli was our final destination. As a family of 3 (2adult + 1 teenager) we really look forward to or 4 nights stay! First of all when you search for info about properties, they have quiet high rating, marketing photos are pretty accurate and that's where you will be trapped. This property is a wedding camp. Thats where all the main focus goes. They kind of hide the primary function of this place. We got lucky having rented car. We was just kept moving around the area, exploring it. I didn't really wanted to stay and enjoyed the beauty of the area. I felt no one cared about us there. Its just you and surrounded area. I would love to underline: I can't say they were impolite. They did smiled. But it didn't solve my doubt I choose the wrong base for my family. Something is really off with this place. THE BREAKFAST: very poor. No buffalo, no mozzarella, no local cheese. it's just plain boring intercontinental food. Coffee? Whats wrong with your coffee? it simple awful. THE ROOM: we stayed inside main building (close to reception, swimming pool and breakfast area). Its and old stable ( I mean it). I would suggest to avoid this location. And try to book a room further down (yes, you walk a little bit, but room are more nit there. Our room was SUPERIOR triple, really? is that the best you can do for Superior? it just classic none rated room, in bad condition. its not well kept, yes its clean, but made with bad taste. Bath room is terrible. Old shower where you need some time to open and close the door. the water 2 mornings was simply warm and not hot. The heating battery didn't work (we couldn't dry our towels). The door into bathroom has old creepy sound, my husband used my body oil to fix it. If you look at their website, you see a place with history. But, no one spend time with us talking about it. All you need is to discover everything yourself. Just wonder around and get lost. hmmm... But when evening arrives, comes the bride and the groom and the service begins! I felt pretty bad, they do so much for the weddings and almost nothing for the traveller. In beginning of my review I mentioned I stayed in Matera and Alberobello. I payed less for a night than at T Monacelli, But what a SERVICE we got out there!!! My nerve system had enough after 2 nights. I couldn't get my money back due to hotel policy. Fine. humiliate money but not yourself. I booked last 2 nights in Bari and enjoyed our final stay in Puglia. You won't believe how relief we were getting out of this location. I would suggest families who travel with kids be aware of that place. Just study location, read reviews (all of it), don't miss anything and than make decision, as you can fall into expensive mistake, if you decide to stay here for more than 2 nights. I would like to gave few tip to the property: for a minute or maybe a split of a se