Tried to check in to Hampton Inn in Lawton, Okla, surly clerk couldn’t find the reservation, showed the clerk the ******* confirmation but ******* doesn’t show the hotel reservation number only the ******* itinerary number, clerk suggested that I call ******* for said reservation number. I then attempted to call *******, but as with previous attempts to call *******, it was impossible to get a live person to help. Fortunately, after about 30 minutes of frustration the very nice and extremely competent manager arrived, quickly found the reservation and quickly checked us in.
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