Hotéis em Lausanne com Airport pickup service

Exactly what we needed. Comfortable room and bedding, very large shower tub. The Breakfast was nice, with attention to avoid disposable material, fresh yoghurts, two coffee machines. The free Lausanne pass allowing free public transportation (and other advantages) was appreciated.

Modern very recently opened hotel. It is conveniently located close to the tribunal and hospitals. The heating in room is powerful. Apparently at a first look well furnished and looking nice and confortable, but the lighting in room is poor, no USB ports close to the bed, the bathroom is poorly equipped. In my room the hot water was absent and I couldn't have a shower. The WC flushing was badly conceived going out from the WC at each flush. A nightmare.

Starling did most things that you would expect from a business hotel quite well. An added bonus for me travelling with family was that they allow pets, which is why I chose to stay here. On the negative side, I would expect given the prices charged that little ”extras” like a fridge and coffee machine in the room and a microwave oven available for public use would come as part of the package, but sadly no.

Hotel magnifique. Emplacement idéal pour visiter Lausanne. Personnel très accueillant et à l'écoute. Chambre très propre. Nous avons passé un séjour exceptionnel. Restaurant au top autant au niveau du petit-déjeuner que du dîner le soir.

Un des hôtels lausannois du Groupe 'Fassbind' situé dans la montée du Petit-Chêne. Une chambre suffisamment grande, simplement mais joliment meublée, avec un soupçon de design. Une petite terrasse dont je n'ai malheureusement pas pu profiter au vu de la température hivernale, un espace de rangement adéquat, une petite table et chaise pour l'espace salon.  Pour le prix payé à ce moment de l'année (CHF 98.-/nuit de vendredi à samedi), rien à dire, vraiment très bien. Voici quand même quelques suggestions d'amélioration : Des inscriptions pour l'enregistrement reçues en anglais, bizarre... Un système qui vous propose de vous enregistrer à l'avance mais qui vous dit finalement que si vos données ont bien été transmises mais que l'enregistrement n'est pas possible et ce même dans la tranche-horaire à partir de 15h00, bizarre... Plateau-bouilloire posé dans la salle de bains, un peu bizarre... Sol de pierre froid en hiver pour la salle de bains et les WC, offrir des pantoufles en tissu... Devoir prendre 2 ascenseurs différents pour accéder à sa chambre, pas idéal...A mon arrivée dans la chambre l'après-midi le radiateur n'était pas enclenché, il faisait froid...

Good location very close to the railway station, restaurants etc and a short hop on the metro either downhill to the lake or uphill to the centre of town. One of the nice check in 'gifts' was a public transport pass for the length of your stay....handy. Rooms are a little bizarre in design and don't take a cat as you won't be able to swing it!!. Bed very small, low and uncomfortable however walk in shower in the small partitioned bathroom very good. Breakfast OK ish. Think you pay a premium for the excellent view of the lake. Reception staff very good and helpful. Nothing special about this place but handy, very clean with good staff.

This was a very surprising experience because ALL of the other hotels we have been were so clean and great in every way. Switzerland is a very clean country even the railway stations are clean not to mention the train carriages and all the other hotels we have seen, and on this trip we visited by now 7 other similar category ones all spotless. So if I wanted to be kind I would say it’s all run down and the owner has a terminal disease whereby he would not care for the property anymore.., but if I want to be realistic it was downright dirty and disgusting. The room was large with old style furniture probably furnished twenty years ago and never cleaned the upholstery. There were dark spots on the little sofa and chairs most likely from someone’s shoes. The wall paper was all faded and also dirty. There was a note on the night stand to say they only change the linen every three days due to being “greens” so when I checked a pillow and seen a huge dark stain poking out from under the sham we just did not use that.. next to the bed there was a sticky spot on the blue carpet and in a good case scenario it must have been hair gel..(?) whatever it was they just ignored it. The shutters on the windows were half way broken off their rails.. the wood of the furniture was so scuffed I could not tell if it was a dark or a light stain originally ( ?!!) It is a 4 star hotel?!)? OMG And in Switzerland where even the WC / toilet is sanitary and clean.. I have to make a distinction though, the junior stuff was extremely nice and helpful at the reception and a test it is the fault of the manager or owner or both, not the employees. They were very great. The manager ( who seemed like the boss ) was giving them all instructions when we got in the door and proceeded to tell us that our accommodations are ready and since it’s a mini suite it will be phenomenal. The location is amazing right across the station so it suited us. And other then the horrible grunginess and dirty conditions it would have been fine. The bathroom was fine but the room really made me write this bad review. It is a shame to have a hotel saying they have four star rating and not clean up their act ( in this case literally). Mitzi

We stayed at this hotel on our recent trip to Lausanne and it was an average experience. The hotel is modern with lots of airy spaces all around due to the size of the place. It shares the building with a few offices, aquatic park and some event/catering facilities. The rating of each area of our stay is as below. 1. Room: Very modern and spacious with all the facilities including a small safe. The bathroom was clean and nice the way we preferred. The downside was the ventilation in the room. The AC was blowing warm air despite it being a warm day and stopped working completely in the middle of the night which meant we had to open windows and listen to traffic noises on the motorway on the side. 2. Staff: The best part of the hotel. The lady who checked us in was extremely helpful and pleasant and greeted us with a smile every time we went to the reception. Explained things about the city and facilities and went through a proper check in. 3. Breakfast: Needs improvement especially if you're charging CHF22 per head for a full breakfast. The coffee was bland and my wife who's a vegan with gluten allergies didn't have options for breakfast apart from the fruit salads. Some fresh tomatoes and veg (not fried) with salad would have been better to make it inclusive. 4. Location: Fairly on outskirts of the city but we didn't mind as we drove in. Parking was CHF18 per night and you can park at the basement and access the hotel using the lifts. Overall an average rating and the pricing was reasonable for the room.

Due to unfortunate circumstances, our reservation in Du Marche was cancelled by ***********. When we were informed by Dean in the reception that there was hassle with our booking, we were standing there tired and feeling helpless. He patiently explained where the miscommunication occurred, told us he can give a room with private bath (as we wanted it) but only for one night (instead of our plan to stay for 2 nights) as they are fully booked the next day. He gave us *********** customer service number, lent me his internet so I can find a hotel that is available for 2 nights and was helpful in every way possible seeing how we were really disappointed and exhausted (it was 14:00 and we have not eaten any meal yet, coming from Chamonix). I give this hotel 5 stars for Dean's customer service. We could have enjoyed out stay in this hotel, if it was not for some unfortunate incident. Thanks, Dean.

The location of the hotel is very convenient. There are many restaurants and bars nearby. The parking lot is right next to the hotel. There are also special discounts for hotel guests. The front desk service was very nice. They gave me a transportation card to facilitate transportation in the city and a welcome drink coupon. The hotel style is very morden, but the room is small, suitable for business travel.