Occidental Las Palmas

Muito agradável estadia de 2 noites. Eu recomendaria. Para meus propósitos, eu estava procurando um hotel tranquilo enquanto viajava a negócios em Las Palmas. Toda a equipe foi amigável e solícita. O café da manhã era bom. Quarto era muito confortável e limpo. Se houve alguma crítica, não há instalações de alimentação durante a semana nesta época do ano, o que foi um pouco inconveniente ao retornar à noite.

A localização deste hotel é bastante conveniente, pois fica a uma curta caminhada da cidade velha e da nova, mas o hotel em si não atende aos seus padrões. O chuveiro era minúsculo, então o chão do banheiro estava sempre molhado, juntamente com o fato de que a equipe de limpeza não esfregava o chão durante a limpeza. Pedimos lençóis novos porque acidentalmente derramamos algo nos nossos e fomos informados pela equipe de que eles não tinham lençóis limpos no hotel. O hotel não é ruim, mas não é um hotel 4 estrelas.

Great centralised Hotel for beachs, prettiest parks, great restaurants and cafes, and so near great shopping area. Staff are extremely friendly and helpful. It's bright and spotless, very comfortable beds and roomy bedroom. Great value for money. I would definitely return here again

We were 'dumped' here, unceremoniously, by Tui after our plane home developed an engine fault on Thursday 14 Sep at 2150. We finally got to the hotel, knowing nothing about it, at around 0400 on Friday 15 Sep with an email from Tui that we'd be flying home at 1500 that same day. The hotel had obviously told Tui that they had free rooms, so 28 of us, many with disabilities, descended. The young lady on the reception got all of us into rooms incredibly speedily, with grace and compassion. The rooms are adequate, more of a bijou (UK type) Travelodge to be honest, but they were clean, tiday, well equipped; the only issue we had with the room, 105, was the automatic light in the bathroom/toilet not going out. We were offered a room ove, but we were so tired we declined. The next morning another email from Tui stating we would now be flying home 0700 Saturday 16 September. We moved rooms, to one that the toilet light went out automatically; again the hotel staff were brilliant and we moved to room 102. We were meant to be getting up at 0300 for an 0400 pick up, but at just before midnight the receptionist called to say Tui had moved the flight again and we'd be getting picked up at 0700. We actually had better communications from the hotel staff than we did Tui The food was very good, breakfast was cooked or cold. The midday meal had a choice of 2 courses, with multiple sweets and same for Dinner. I believe they don't usual put on a midday meal, but they did for us. The staff in the 'canteen' were equally as good as the 3 ladies we dealt with in reception and I made it a point of thanking all as we finally left for the airport. It's not somewhere I'd probably book to stay, I think it's mainly aimed at the business man working in the city, but given Tui dumped 28 cheesed off Brits on them at 0400 in the morning, they were simply wonderful I can't thank them enough and have written to the manager of the hotel with similar sentiments to this review.

Good hotel, but if you’re looking for a place with character this is not the place to be. Friendly reception staff. Easy walk to the restaurants in the port. Parking sometimes challenging. Breakfast good but nothing really special. Very good bed. All in all a pleasant stay.

We arrived back from a long day of sightseeing, and we told who were unable to purchase any water . There was no water in the room and reception only sold beer and wine, but no water, so we had to go to bed without any available water. The member of staff on reception seemed unapologetic and unhelpful. This hotel needs to get the basics right they either need to restock your water every day or have a fully stocked bending machine with water. Very disappointing.