Hotel Valencia

Excelente persona quien nos recibió para el huésped 10/10 volvería a ir pero la cama incómoda

시설은 맘에 안드네요 그리고숙소 주변 사람들 수준은 별로 가까운 대 대형 마트가있어서괞찮어요 한국식품도 구매가능 해서,,,,,,,,, 그럭저럭 괞잔이요

Very nice hotel near the seafront. Got a room on the fourth floor with balcony. The room was recently redecorated, all looking fresh. On the minus side; 1- only one chair on the balcony and the furniture was old and plastic. 2- As we were there for 3 days and the hotel does not have any servings, the room could do with a small fridge. 3- there was no hairdryer in the bathroom. I would definately come back to this Hotel, as the minutes are not a significant problem.

Basic hotel, cheap, and somewhat dated, but all I needed was a place to sleep while my husband was in hospital close by. Was clean, bathroom was spoiled by the toilet seat being at an angle and shifted suddenly when sat upon. Rather noisy, but city centre, so it came with the territory. Staff were friendly but fairly casual. My main problem was I initially booked for one night, as I had the offer of a room attached to the hospital, but I didn't know when that would be available to me. I explained the situation in my somewhat broken Spanish, and was offered another couple of nights at the hotel. I agreed to one more night, and paid for it. However a couple of hours later (and a couple of hours after hotel check out time) I was contacted by the hospital and offered a room, which was perfect for me. I told Hotel Valencia what had happened, and I would be checking out immediately. I'd expected a refund or at least a part refund as I hadn't stayed for the second night, although the room had been serviced that morning (still with the toilet seat from hell!) But no, no offer of a refund as a sign of goodwill just a casual goodbye. I realise technically they were within their rights to keep my payment but I was disappointed that they didn't waive my bill in view of my very stressful circumstances. Very disappointed at their attitude.