Hotel próximo a Mactan,Lapu-Lapu City32.6% dos visitantes escolhem essa área
GGuest User2024.11.27
We arrived at 1:30 pm at the front desk of the hotel with my American friends. I booked all the hotel rooms, all paid sometime in Oct. ‘24. The front desk told us we had No rooms . I asked why? I dhowed them the confirmation, your e mail to me…all proof. They told me No payment from you was received by the hotel. I said why would that happened? They said they do not know. And told us flatly that they cannot contact you , the responsibility of contacting ang solving our problem is on me. I said, be reasonable. Trip.com whatever it is , is your partner in this. I cannot be the victim of whatevrr stupidity that happened. I m paid thats all. Its good a young man intervened and helped solve the problem. I was so furious i would like to kick the desk.
Sfter a long stand off, finally it was found out that you did not make any payment to JPark.
A company like yours, which does not pay, and hotel like JPark which i feel only think of their interest , the result is a victim like me, innocent yet delayed for hours in our use of the hotel room we paid for in advance. I almost turned violent because of what you did. My American and filipino friends could not believe what they are witnessing and experiencing. They can observe my frustration and embarrassment. Finally at a few minutes before 4:00 pm , we got our room. I will never deal with Trip. Com again and will not visit JPark again.
This is Dr Alfredo Valera
Hotel próximo a Mactan,Lapu-Lapu City32.6% dos visitantes escolhem essa área
AAnonymous User2025.01.06
We booked two rooms and we were only able to get one room when we checked in and the other room an hour and a half after! We followed up multiple times and complained about how the room wasn’t ready when it’s already the check-in time. They told us that the staff was already on the way up to bring the key card for the other room yet it took a long time (given the fact that the rooms were just at the second floor, above the lobby) when we followed up for the third time, we were told that the card was being brought from the main wing that’s why it’s taking so long like? we literally got the key card from our first room on the front desk lobby below our floor (ocean wing). They are also very strict about the room capacity that you have to pay 3k plus to pay for an extra person unlike other four-five star hotels. The room was also dusty, my boyfriend kept sneezing non-stop when we went in the room and had to take anti-histamine. Facilities were great though.
Hotel próximo a Mactan,Lapu-Lapu City32.6% dos visitantes escolhem essa área
GGuest User2023.05.12
I stayed here twice in April & May 2023 and was consistently impressed with the staff & the property. The staff was very friendly, helpful, accommodating and very courteous. The deluxe room had a great view, was large, clean, modern and very comfortable all around. The buffet breakfast was excellent with good selection of Western and Pilipino dishes. And the table service was excellent—shout out to Ariel and staff for a very attentive service! I was also pleasantly surprised at the quality & selection of drink’s & pastries at the Cafe also punctuated by excellent service. The property has 3 great pools, a small private beach , picnic area & fitness center. For me the only service missing is the food room service but it’s a minor item for what I needed. The location is an about 30 min from Mactan airport in a secluded gated area. Getting here was through local neighborhood and inconvenient from other restaurants & services so you’re pretty much will be staying on the property unless you want to go out for a long drive. I paid 650 pesos for a Grab ride around noon time from IT park to Reef. I have been to many 5 star Western style resort hotels in US, Europe & Asia and Reef compares well especially if you can book a discounted room for less than $150 USD. Overall, I highly recommend the Reef Island Resort hotel and will return again when I’m in the area. Definitely a good value for the money and excellent staff.
Excellent
223 avaliações
4.5/5
Preço a partir de
R$ 719
por noite
Verificar disponibilidade
Talvez você prefira
Hotéis com café da manhãHotéis com quarto twinHotéis com 1 cama de casalHotéis com piscinaHotéis com cancelamento grátis
Hotel próximo a Mactan,Lapu-Lapu City32.6% dos visitantes escolhem essa área
GGuest User2023.08.13
We had the pleasure to eat at Belmont Cafe. It was an exceptional experience and the service was second to none. From the greeting upon entry to the quality of food and the attentiveness we received, the entire time was incredible. We had the four cheese pizza, fresh lumpia, Laing and other items. The food was beyond delicious and can’t wait to taste more dishes in the future. We want to give special recognition for Chef Ri, she checked on us to make sure we enjoyed the food, a rare thing and much appreciated. Special recognition as well to our server Michael, he went above and beyond to make our visit memorable and was one of the most attentive I have seen, he provided the highest quality of service and others in the future will have a hard time matching his skills. Thank you for all you did to make our dinner one we will not forget.
Hotel próximo a Mactan,Lapu-Lapu City32.6% dos visitantes escolhem essa área
GGuest User2022.09.14
I booked this hotel with my 11 year daughter to have my birthday staycation. The hotel was quite new and designs are modern. Check in was very smooth with very kind polite front desk officers. I was allowed to have an early check in as the hotel wasnt fully booked at that time and was kind to offer me a room upgrade. I politely declined the upgrade as the bed configuration wasnt suited for me and my daughter. We wanted a twin bed and the room upgrade was for one queen sized bed only. The size of our room was relatively small for a twin bed room. Its roughly 21sqm in size and it kinda tight when all your luggages and things have been all around the room. The Buffet breakfast was on the average side, Hot dishes werent kept warm and choices was kinda limited. But for the average kind of breakfast spread, I wouldnt complain more. The hotel is very near (I mean walking distance) to 7/11 convenience Stores, good quality restaurants nearby , Mcdonalds, Mactan Alfresco etc... I love the ambiance of the community ... its like a little city within a small community. Not that I really didnt like that much, but it was just something that I didnt appreciated much... its the hotel's pool that looks like blurry and wasnt kept clean by the time we went to visit the area. The prices at the bar was kinda pricey and wouldnt offer any happy hour during the day. The Surroundings of the pool area werent kept clean and aesthetically pleasing. Overall we really enjoyed our stay at Savoy.
Hotel próximo a Mactan,Lapu-Lapu City32.6% dos visitantes escolhem essa área
Nnotverycreative2024.10.19
Didn’t realize phone system in room was down until I tried to call for more water and an extra hand towel (they only give ONE). Even when I tried to call front desk from my own phone, no one answered. It wasn’t till next morning that I went to front desk to tell them, that they said they would sent someone to check. I’d hate to think what would happen if it was an emergency. A pity, views from the property were serene.
Hotel próximo a Mactan,Lapu-Lapu City32.6% dos visitantes escolhem essa área
GGuest User2023.05.10
Crimson Mactan went above and beyond to make us feel at home. The staff was warm, courteous, attentive and quick to respond. Breakfast spread was incredible, props to the head chef who made sure everything that comes out of the kitchen is of quality. We chose Crimson as our wedding venue and while it rained during our reception, the whole team was quick to respond to transfer everyone to the ballroom to keep the party going! They were also generous enough to hold a foam pool party for us the day after the wedding. The premises were clean and beautiful, rooms are cozy... we have no regrets with holding the best day of our lives at Crimson Mactan!
Hotel próximo a Mactan,Lapu-Lapu City32.6% dos visitantes escolhem essa área
KKhojie2024.08.05
It's a quiet place so if you like to have a vacation with family I think this place is perfect. They have a bar though to sip and unwind facing to the beach it's such a great ambiance. They also have restaurant with a classy and elegant vibe. What I like is the hotel is really clean and modern their staff is very polite and hospitable. With the food hmm I like the breakfast than dinner both are buffet. The time we went there they have a Zumba in the pool and I find it cute seeing guest doing Zumba together.
Hotel próximo a Mactan,Lapu-Lapu City32.6% dos visitantes escolhem essa área
GGuest User2024.06.01
Great hotel with its own beach! We booked 2 deluxe pool side rooms at Costabella and we were very happy with the rooms. They were very spacious and the views from our rooms were fabulous! We really enjoyed our stay here, there were heaps of beautiful lounger around the pool and at the beach. Free use of paddle board and canoes.
We stayed at the Costabella for 3 nights and it was a very relaxing stay. The property is old but very well maintained and all staff were so helpful. The breakfast buffet was good, food at restaurant was scrumptious, drinks at Luna bar great and there is a free pool table to play on.
The only negative we found about Costabella was that you can’t just walk out the property to go to a convenience store or another restaurant. If you want to be away from the hustle and bustle then this is the place to stay. Yes, we would come back again to Costabella but next time we will bring our own snacks and drinks.
Hotel próximo a Mactan,Lapu-Lapu City32.6% dos visitantes escolhem essa área
GGuest User2023.04.13
Great place to stay with your loved ones. Staff are friendly and accomodating plus they are always smiling. The Salt Restaurant made us feel like they are always there to attend to our needs. Very Good people around. Front desk is available 24/7 and that’s awesome! Thank you for the great stay BE! Will surely be back soon!
Very Good
126 avaliações
4.1/5
Preço a partir de
R$ 423
por noite
Verificar disponibilidade
Ver todos os hotéis em Mactan
Veja opiniões de outros viajantes sobre hotéis em Lapu-Lapu City
Ver tudo
Confira avaliações genuínas e informações úteis de viajantes reais que ajudarão a encontrar a estadia perfeita para você
4.3/5
Excellent
Sehr sauber große Zimmer. Der Wasserdruck im Bad war gut Das Personal sehr freundlich wir waren 2 Wochen dort der Preis lag bei 1300 Peso. Was ein kleiner Mangel ist zu kleine Auswahl Beim Frühstück und Abendessen. Das bitte verbessern. Walter M Deutschland
Hotel em Mactan, Lapu-Lapu City 32.6% dos visitantes escolhem essa área
Preço por noite a partir de:R$ 191
4.0/5
Very Good
GGuest UserI came here on my honeymoon and didn't expect much!!
But as soon as I came in, there was no bad smell.
I think I was able to rest comfortably~
And there was a living room and kitchen, and it was pretty.
I'm going to have a good rest🙃🙃
Hotel em Mactan, Lapu-Lapu City 32.6% dos visitantes escolhem essa área
Preço por noite a partir de:R$ 261
4.0/5
Very Good
GGuest UserThere is a washing machine and two dryer air conditioners on the balcony are clean and good
No slippers in the room.
Warm water doesn't come out continuously. It seems to be rising, but cold water comes out and it seems to rise again, or the delivery of the repeatedly grab is good, but the moving purpose grab is really not caught.
Hotel em Mactan, Lapu-Lapu City 32.6% dos visitantes escolhem essa área
Preço por noite a partir de:R$ 374
3.6/5
DDannMBook this one because of the location and price. It is affordable but the hotel needs to improve their standards of cleaning. Entered the room and did the usual checks upon entering, one of the bedsheets were stained, towels smelt like cigarette smoke and bathrooms had cobwebs. The cabinet under the sink has molds. Also the AC can’t cool enough the entire room. They need to upgrade their AC to accommodate the entire room. No wifi on our entire stay. Family room is on the way back so don’t expect wifi connection to reach it. Yes it is affordable but I don’t recommend it to anyone who’s very particular with cleanliness.
Hotel em Mactan, Lapu-Lapu City 32.6% dos visitantes escolhem essa área
Preço por noite a partir de:R$ 65
3.0/5
GGuest UserFirstly if you are going to stay in the area and book this hotel then make sure you have cash, upon arrival we paid for the room online and arrived to be told we hadn’t paid, after showing the lady on reception the receipt that the amount was paid she refused us. With no cash machines in the area with any cash in we had a limited amount 600 pesos on us, she suggested we paid a taxi to take us to an ATM and then back to pay her. Not a chance, had to rebook through the website and pay AGAIN to be finally let in our room to now be in dispute with the company. Unhelpful, unprofessional and ignorant receptionist would definitely advise to steer clear of this place. Room stank like the door had never been opened & the shower was like squeezing water out a lucozade bottle. Save your ££££.
Hotel em Mactan, Lapu-Lapu City 32.6% dos visitantes escolhem essa área
Preço por noite a partir de:R$ 70
Perguntas frequentes sobre Mactan
Como faço para reservar um hotel no Trip.com?
Para reservar um hotel no Trip.com, basta inserir seu destino, as datas da viagem e o número de hóspedes na página. Em seguida, navegue pelos hotéis disponíveis e selecione o de sua preferência. Siga as instruções para inserir as informações de pagamento e concluir a reserva.
Como obtenho ofertas de hotéis no Trip.com?
Existem várias maneiras de descobrir hotéis econômicos no Trip.com. Você pode restringir os resultados da pesquisa filtrando os hotéis conforme a faixa de preço da sua preferência ou classificar os resultados por preço para ver primeiro as opções mais em conta.
Onde encontro ofertas de hotéis no Trip.com?
O Trip.com oferece uma seleção diversificada de ofertas e promoções de hotéis diariamente, durante todo o ano. Você pode encontrar facilmente essas ofertas especiais em nossa página de ofertas. Além disso, se você for membro do nosso programa de fidelidade, poderá fazer login em sua conta e encontrar tarifas com descontos exclusivos nas páginas da lista de hotéis.
Como consigo preços de hotéis mais baixos?
Às vezes, reservar hotéis no meio da semana é mais barato, mas também depende da estação do ano.
Quantos hotéis estão listados no Trip.com?
São mais de 5.000.000 de hotéis em mais de 230 países ou regiões no Trip.com. Ainda não decidiu qual hotel reservar? Navegue pelo nosso site e lhe daremos algumas ideias!
Posso cancelar ou alterar minhas reservas de hotel no Trip.com?
Depende da política do hotel e da data do cancelamento. Verifique a seção de políticas das páginas dos hotéis listados. Para cancelar ou alterar suas reservas, faça login na sua conta do Trip.com, clique em "Minhas reservas" e siga as instruções.
Como posso entrar em contato com o atendimento ao cliente do Trip.com?
O atendimento ao cliente do Trip.com funciona 24 horas, todos os dias. Acesse a Central de Ajuda no Trip.com e envie sua solicitação. Você também pode entrar em contato por telefone ou chat, dependendo da sua localização.