Liz
22 de fevereiro de 2024
We were beyond disappointed in this hotel. When we arrived at 4pm, our room was not ready. The older women at the front desk was absolutely miserable. I very kindly asked her how I would know when to come back since she was unable to give me a specific time, only stating “the room needs to be inspected”. I asked if the hotel could call or text me and she responded “no”. I asked if I should wait and was told “up to you”. I told her I wasn’t trying to cause issues, I just don’t know if I should come back in 2 hours or in 30 mins. She started at me for maybe 30 seconds and told me I should continue to check back with them however often I wanted to understand if the room was done. Additional issues, there is not enough parking at all. All of the spots were taken. I parked on the street and got a parking ticket for $35. The hotel did not care. They directed me to an overflow lot 1/2 a mile a way and told me I could park there. There are no amenities here. Our bathroom was covered in black mold which was surprising considering it’s brand new. I am sensitive to mold and after waking up very congested - decided to talk to the staff. I couldn’t find any staff though. I was so frustrated we ended up leaving and checking into a different hotel, cambria - which was amazing. Everything about this place is disappointing. It’s not a boutique hotel, it’s likely comparable to a motel. Room layout is weird, the faucet in the shower made no sense. I would consider looking elsewhere.
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