Hotéis em Lake Buena Vista com Airport pickup service

Booked this location for a two night stay for our 5 year anniversary for the purpose of visiting Universal Orlando and Islands of Adventure theme parks. Called a day before arrival to see if I could have a bottle of wine or champagne waiting as a small surprise for my wife. The gentleman I spoke to was very polite but informed me that this location didn’t offer such a service. He did say he would make a note on the account that is was an anniversary trip. Upon arrival the following day, the concierge who greeted us offered us a congratulations as we checked in. We were upgraded rooms to a junior sweet and even had our parking fees waived. It was a very thoughtful gesture and really got our trip off to a great start. Every staff member we encountered was very polite and welcoming and we really appreciated it. Room was clean. Did not have a single issue. Only a 10-20 minute drive from Universal with a car rented.

We stayed here for two weeks during September 2022 and really couldn’t find any fault with the hotel, especially for the price paid. Every staff member we interacted with was friendly, knowledgeable and gave great customer service. The rooms are large and the beds are comfortable, with two pillow choices available (labelled firm and soft) which we thought was a great idea. There are also lots of charging ports fitted into the room which come in very handy. The rooms are on the basic side but for the price paid they’re great value. Housekeeping was also every day which many places surrounding Disney still weren’t offering at the time we stayed, and was one of the reasons we selected the hotel in the first place. The included bus service to the Disney parks is also excellent, and much better than the Disney resort provided buses in our experience. They ran every hour to every park until after closing time and were always on time, with good a/c and a seat available. The hotel is also only a 10 minute walk to Disney Springs, where you could then use Disney transportation to resorts if needed for dining reservations etc. We also stayed during Hurricane Ian and we couldn’t have felt safer there. Every staff member was outstanding and went out of their way to make sure we felt safe, with many working longer hours to do so. The bar and food service stayed open for the duration of the Hurricane too which meant we didn’t even have to worry about getting food/water. All in all this was a fantastic stay and we will be back.

I took my two children to Orlando Disney during the summer vacation, and I am very satisfied with the hotel. The service is very good, there are doormen to help open the door when getting on and off the bus. View room, you can see the hotel's swimming pool from the window, the view is very good. Two double beds are big enough. The hotel has buses to and from the four Disney theme parks, which is very convenient. There is a coffee machine, refrigerator, and no microwave in the room, but there is a microwave available at the vending machine in the lobby. The hotel staff come to clean and make beds every day, but there are no toothbrushes and slippers, so you have to bring your own. The hotel is very close to the Disney shopping mall Spring, walk for a few minutes and buy a lot of gadgets

Seeing that it was newly renovated, I was a little afraid of being ripped off when I saw the price, but to my surprise, the room was very clean, new and quiet, especially the bathroom, with no dead corners. The front desk was also very welcoming and could store luggage for free. The price was perfect.

We stayed here during low season in September. The rooms were fairly spacious, housekeeping, maintenance and breakfast buffet restaurant staff were excellent. Good little on-site store, but otherwise limited options. But it didn't matter because Disney Springs is just a short walk away. Bus to the Disney Parks is free, which is fantastic. But don't talk to the desk about the free welcome pack. It was a very hard sell and left me and my family feeling very uncomfortable. The only real downside to our stay.

Absolutely a beautiful and Comfortable stay! The pool is really nice and the bar by the pool was nice too! We were in Orlando for 2 weeks so had to use the laundry room at the hotel and it was clean and nice but keep in mind $4 to wash and $4 to dry 1 load. I was charged a resort fee of $30 a night and parking was an additional $20 a night. I did not know this until.check in!! I asked to have parking removed because an extra hidden $50 a night cost was alot!! They did remove the parking said it was because I was an Annual Disney Passholder. I feel like you should know all the cost before you book. Other than the additional fees the hotel and our stay was great!

We had a great week! Upon arrival we did get a room but it had a bad order coming from an area of the carpet , I politely went to the front desk and they gave me a new room right way…. No delay … very apologetic…. The location was great , the complimentary bus service ran well and if you take an read the information they give you it’s all explained :) . Disney springs was just 1.5 Km down the road, a nice little stroll. Our family enjoyed our stay. We were close to everything. Transportation isn’t provided to Universal but UBER was about $25 /each way , for our family of 4. Becuase this hotel is a Disney Partner Hotel it allows you to access the Extra Magic Hours offered by the Disney Parks, make sure you go to the front desk to get a code to enter on yo ur Disney app. Also warm cookies are offered multiple times throughout your day, just head to the front desk to pick up when you need a cookie treat … 2 bottles of water are also offered each day of your stay . The staff at the hotel said that they are going to begin a major overhaul of the hotel VERY soon, I’ll definitely be back … can’t wait to see what amazing things they will do

Not even sure where to begin, the stay was THAT fantastic! Lindsay at the Front Desk was just amazing in helping us prior to arrival day and just a wonderful person. Arrival was easy despite being a very big property with many business and conference travelers around the lobby area. Parking was plentiful and close by. The room was recently remodeled and was done VERY nicely. The pools and gym were just wonderful- clean, up-to-date, enjoyable and well kept. Perhaps the best part of the experience was the proximity of the property to Disney Springs, to I-4. to Publix and to the outlet mall were all just wonderful. For comparison, the following night after departing, we stayed at Disney's Contemporary Resort and my wife commented that the Hilton was just as great as that hotel. In future, I don't ever see myself staying at another Disney resort and that THIS is my Disney hotel for all future stays. My daughter stayed here over Spring Break from college a few months prior to our stay and she had great things to say about her experience on that stay; she grew up on Disney resorts and Disney cruises I had taken her on, so she knows what a nice hotel feels like and this hotel has raised the bar on all future hotel stays....it was THAT great an experience. Kudo's to the staff and the management team for a well run facility and a wonderful staff.

We're still here on our honeymoon but since we're waiting for our door battery being replaced, I thought I'd write a review. Despite our trying to make the most of it, the stay has been pretty rubbish. We were first placed in the most far away room possible, right beside the loading area for the conventions which meant it was really loud and we couldn't sit out on our balcony. The plug points didn't work around the room and the iron overheated which was pretty dangerous. When we asked for a new room they told us to come back (didn't apologise or seem bothered). We went back again a few days later and got moved to the outdated Island building. At least the plugs worked and it wasn't as noisy. Well today we got back from Disney Springs and our door wasn't working. We went back up to reception (which is a trek) and were told security would be down to replace the battery. That was 50 minutes ago. Not what we were hoping for on our honeymoon. Overall, it feels like no one cares and the convention guests are more important. We don't feel special and in fact would have been better at a Disney hotel, even if they are more expensive with lower stars. We've still got a week so I'm hoping to update this later once we've had a full stay.

A fabulous hotel. Loved it. Fantastic grounds beautifully maintained. It was pouring with rain when we arrived and a member of staff kindly drove us to our room in a golf buggy. They couldn't do enough for us. The food hall was perfect for what we needed. The transport to the parks was an eye opener. We hadn't used it before as this was our first time staying in a Disney hotel. We usually hired a car but wont be doing that again. The bus service was excellent and rarely had to wait more than 5 minutes. Room was spot on. Clean and good sized. We are a family of 4 and had plenty of room. Would highly recommend this hotel. Thanks for a fab holiday with cherished memories.