Quality Inn & Suites Lacey Olympia

Quiet and clean. Perfect for a midweek getaway. Staff was very knowable and friendly.

I've stayed at over 15 hotels in the last year while moving. Unfortunately, this was one of the worst. There was "supposed" hair dye on the carpet (everywhere), as I went to get into the bath id paid extra money towards so that my child enjoyed herself there was a line of cracked dirt around the entire thing, the floor had not been vacuumed nor did the television work at all. Staff came up to fix the TV for the next thirty minutes but couldn't find anything but the entire unit needed to be replaced and wanted me to go to another room. I refused. I drove 8 hours to get to this property for a friend's funeral while going through chemotherapy and on top of that have a disabled child. No offer of moving my belongings while using a cane nothing. I went outside to get the rest of our belongings and had five rats scatter from the door. The Lacey PD rolled through asking if everything was ok also. When I had my four other bags, I was locked out because my key wouldn't work. When I walked to the front door, mind you disabled at the time, I was met with a homeless gal getting coffee who starred at me making noise. The front staff, who now was within a shift change was irritated and literally asked me what I wanted her to do about the situation. This is outlandish. Not only is trained staff needed with direction, a valid review of a drug, rat invested hotel would be necessary. This hotel even charged me for staying one night without working facilities and no sleep from the conditions

It was after midnight and someone tried to break into my room. Had to put my weight against the door to keep them from coming in. I yelled for them to leave and when I thought they were gone I called front desk. They were able to see the person on camera. I was by myself so it scared the hell out of me.

The staff and breakfast were great. It was very clean, but the staff went above and beyond to make my stay exceptional.

Staff was friendly and helpful. The room and facility is in bad shape. Room carpet was worn and had many stains.

The staff were great—helpful, efficient. The room needed a little better cleaning. While looking for something underneath the bed, I came across a bottle cap and some sort of crystal under the heating unit.

Liked breakfast. Did not like parking lot, it had lot of leaves and was not safe.

Property seems clean but it’s hard to tell because everything is quite dated.

Great stay, very friendly staff. Breakfast exceeded our hopes. Older insides, but very clean. All amenities were there.