Usuário convidado
1 de março de 2024
This place, normally I belive, would merit a perfect score. When we arrived, there was a beyond their control water problem that was resolved within hours. I just wanted to have a shower before bed and they resolved it way before then. Like so many Costa Rican hotels, the garden was brilliant. I think only one was as good, but I think I'm not supposed to name drop in reviews so I won't. Breakfast came with the place, and it's a buffet, so get there at the beginning (perfect score, particularly the huevo rancheros; best I ever had). Second night we went an hour into breakfast and it was better than average, but the warmers under the buffet trays slowly degrade the food, so go early! Internet was almost non-existant in the rooms, but great in the lobby and restaurant. There was some kind of damage to the "antennas" (I think they meant router, but what do I know) and they were waiting for parts. 100% they would have got a perfect score had we had better luck. Jenny was the standout employee (they were all nice and helpful, and I really shouldn't leave out Karen, who checked us in, and upgraded us for a SUPER modest increase because our room didn't have a fridge for my medicine that needs it, and the cabins have fridges, the rooms do not. The rooms, if you don't need a fridge, have superior balconies, and are just as nice. The cabins also have a microwave, which the rooms do not), and was genuinely enjoying a chat when she had nothing pressing on her time. Pura Vida, highly recommend this place!
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