Usuário convidado
1 de março de 2024
What a gorgeous hotel. We stayed for eight nights and loved: - Beautiful rooms with excellent solid finishes. Think solid glass doors and marble used. - Two beautiful pools, including a whopping 25m pool. The views were absolutely world-class, and you could never get sick of them. - The food was first class. The breakfast was a highlight, and Giulia especially deserves a shout-out. She cared for our family so well, and her days off made us all miss her super fast and caring service. - The spa and sauna were perhaps the most beautiful I have seen travelling anywhere. 2 saunas and a steam room! 1st class facilities here. Room for improvement: 1. I'm knit-picking, but the gym could use more equipment. For a wellness resort, more gym space, heavier weights and more varied machines (why have two abductor machines?) would be most appreciated. 2. The beach club payment requirements should be explained clearly before going down there. A day bed can cost 180 euros, even if used for an hour. 3. This isn't necessarily the hotel's fault, but certain staff were less kind to children, with one manager telling our kids (but not others the next day) to be quiet in the main public pool, which is a bit like trying to nail jelly against a wall when they're young. Nevertheless, we really tried our best to tell the kids to try to be as quiet as possible. If guests are bothered by the noise, maybe the hotel could allow them to use the adult pool - that's what it's for, isn't it? Overall, this is an outstanding hotel in a serene, picture-perfect location. I would be happy to stay again and recommend to friends. Service was 10/10, the food was excellent, and the restaurant even had a great wine list. There aren't many people travelling with kids, so I do get that it's not really geared up for that, but 98% of the team made our kids feel appreciated.
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