Sora Niwa Terrace Kyoto

Everything is perfect except for the room is filled with grilled teriyaki sauce when we came back to the hotel in the evening, cause we left the window opens for ventilation.

Very good location, everything is nearby! A lot of restaurants around:) The hotel provided a free evening cocktail at the rooftop bar, the view is epic! However, the room is a bit small (as usual in Japan), and breakfast is the same every day, a bit disappointing. Apart from that, overall is good!

Extremely clean and nice hotel. Duvet & bed are comfy. Close to shopping and food.

Room is small. Bed is sunken in. Onsen is great. Breakfast need to book 3 days in advance. Customer Service is average. Price point is slightly too high.

Beautiful rooftop lounge, complementary drinks with spectacular views. Public bathing is also a plus, with terrace and Mountain View’s

We hv a very terrible experience during our check-in. We booked as 2 adult and 1 kids in 7 months ago. When we checked in, the staff said the hotel had changed its policy and children is not welcome and it was not allowed to hv 3 ppl in a room. We hv a book additional room but the hotel was already fully booked. They could offer an upgrade to VIP room with only 100k yen per night. They said it was a expensive option, and it was fine if we didn't accept it. Of coz, we didn't cause that wasnt our fault. I said it was allowed to hv a child with us when we booked it. They said I need to give evidence for that. Luckily, my booking receipt showed "Child is allowed if they can sleep in the same bed". After checking, they said they gave us an exception and allowed my kid to stay with us this time. "But next time, you need to book 2 rooms but u probably won't come again." We are definitely not coming again. To be honest, the hotel has gd facilities and good location. Amazing views in the bar and common bath. I think if u were couple, it would be fine. But if any issue happens in ur booking, I don't think they would be helpful.