Usuário convidado
17 de novembro de 2023
Everything was awesome! What you see is what you get, no unpleasant surprises. Spacious room, good facilities, cleanliness is great, awesome customer service.
Most importantly, I want to commend the reception staff for excellent service & willing to go extra mile. My luggage was damaged by Ta-Q-Bin during the luggage transport, I wasn't expecting any help actually but the hotel staff goes all out to help me to liaise with Ta-Q-Bin to get compensation as it is very challenging for us to get in touch with Ta-Q-Bin plus we would have communication issue due to language barrier. There were 3-4 calls going on & off to negotiate on the compensation and the staff were patience enough to assist.
Honestly, I couldn't think of any other word except AWESOME! Will definitely come back in future!
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