Usuário convidado
1 de março de 2024
In this hotel, I had an excellent stay. From the moment I arrived until I left, the customer service was exceptional. The staff was friendly and highly professional, demonstrating a complete understanding of guests' needs. Amy Rose, the staff member who checked me in, provided a warm welcome. She explained all the details about the hotel and the available services, showing genuine concern for my comfort and being ready to address all my inquiries. Throughout my stay, I observed the dedication of the staff in meeting guests' needs. They efficiently handled any requests and were always ready to assist, with a constant smile adding a positive touch to my experience. As for the hotel itself, the rooms were clean and comfortable, with all amenities readily available. The facilities were well-maintained, and the restaurant service was also excellent. In summary, it is a hotel deserving of appreciation, and I highly recommend it to those seeking an outstanding stay with exceptional service.
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