Hotéis Nikko em Kutchan

The stay at the Park Hyatt will remain a particularly positive memory for us, even though the arranged pick-up from Sapporo station required some patience and nerves. The initial annoyance was compensated not only by the great attention and care of the driver, but also by the very professional complaint management of the guest relations manager. As for the rest of the stay, the hotel impresses with its architecture, tasteful furnishings and a service team that excelled in cordiality and sincere efforts to read the guests' wishes from their lips. The leisure activities are great, and I would particularly like to mention the Zip Flight and Tree Trekking. I have one suggestion for the reception - when asking about walks, don't just mention the short walks in the area, but offer more detailed advice on additional walks and places of interest. All in all, the stay was a special occasion for us and we look forward to perhaps visiting Park Hyatt Hokkaido again in the winter.

I stayed in the middle of the ski season in February 2023. Good points The exterior looks like a hot spring built during the bubble period compared to the surrounding hotels, and I thought it might be a loss at first glance. However, the interior was new and the inside of the room (although the rooms seem to be new and old) was modern and comfortable. The large communal bath is a hot spring and has an open-air bath. There were many people during the ski season, but the bathhouse was large so I was able to take a relaxing bath. The meal was a buffet, but it was relatively authentic, and the tempura and steak were delicious. It was more than expected. Bad places The correspondence of the staff (especially the receptionist) is subtle. Although it was full of many customers during the check-in time zone, the person in charge was only about 1-2 names. Moreover, there are many English / Chinese, but there are many staff in one word, and it took time to respond. Some people broke into the row and came in, but they weren't so concerned. Also, I only said that I needed guidance, and even if I asked where and when the bath was, I was only told ”it is written”. Anyway, if it is a cheap hotel overseas, I wanted to give a little more hospitality if it is a hotel of a certain rank in Japan. It's a ski / snowboard relationship, but lift tickets and rentals will be another building. It's not just this hotel, but it's a little far away, but I thought I would improve the convenience a little more. Also, this time was １ night ２ 5,000 yen with breakfast and dinner. I think it can't be helped, but I want it to be a place that Japanese people can enjoy.

Good location, next to Maxvalue, easy to find food. When I stayed there, the hot water had a problem, there was only wind. When washing my face in the room or taking a shower in the shared bathroom, the water was sometimes hot and sometimes cold. Very clean, the room was decorated well. Breakfast was normal, no need to book with breakfast included. The view from the window was snow falling all the time.

This hotel delivers more than expected! Usually the websites over promise and under deliver however this was the other way around! As others have mentioned rooms are quite small but completely adequate, the only thing we could suggest would be to offer coffee & tea in the room (there is a kettle & fridge). Bathroom has toileteries which are decent quality. Room was warm and thus ski clothes were dried well. There is good storage for ski equipment and a lovely small gym with good quality kit (open 24/7) All staff were very friendly and knowledgable about the area giving good instructions and suggestions for places to eat. There is a shuttle service to the town but it is also a pleasant walk (without ski gear!) The small convenience store on site is ok but a little expensive (although this is independant of the hotel) Breakfast is plentiful, everything fresh and inviting to eat - there is an egg station where you can get eggs any which way. The diner us surprisingly good - a small menu but made to order and like breafast very fresh. The bar does happy hour and some lovely cocktails :) There is a ”common room” whereby you can cook for yourself - this would be good if travelling in a group. Overall a great mid priced (low for the area!) hotel

My family and I stayed at Setsu for 8 nights in January 2024. We shared a one bedroom suite which worked perfectly for a family of four. The amenities in the room were excellent, having a washer and dryer in the room was very helpful. The room alone gets five stars. The location of the hotel is ok. It was handy having Lawsons across the road and food trucks and restaurants nearby (though sidewalks were pretty icy and not great to walk on at night). The ramen restaurant in the hotel is great, the food is tasty and its relatively affordable. The hotel could do with another lower cost food option as there was normally a long queue to get in. We ate at Luke's in the hotel one night. The service was excellent. But it was way over-priced. Some fried fish, a side of chips and a burger cost about $A180. The burger was good and given the location I didn't mind paying $A50 for it, but the fish at $A95 was pretty ordinary (oily and very salty). The cheapest bottle of wine was $A200. Breakfast was ok but not great - some freshly cooked egg options would have been nice. The snow was great - but a couple of days the top slopes were closed due to wind. This meant the queues down the bottom were very long. The ski school was a good way to jump the queues - but worth being aware that only Go Snow gets this at grand hirafu - rhythm doesn't get to jump any queues, and NISS at Hanazano only. The shuttle bus to the slopes was ok. We never had to wait too long but it was a bit awkward having to take skis onboard the bus. There is also a walk up to the gondola from the bus stop - its pretty short normally, but can take 20 minutes if the gondola queue is long. By contrast the Park Hyatt has a quick ski down to the Hanazano lifts which looked like a much easier way to get going - though there isn't much around apart from the hotel. Overall it feels like the volume of people at Niseko has over-stretched the other infrastructure. So not sure if we'd go back.

The room is huge and comes with a kitchen and living area. They have all the utensils and equipments if you want to cook. Came here during autumn so can't comment on the convenience of travelling to the skiing spot. The parking garage is under the building so it was convenient.

Annupuri West Penthouse 801. Welcome to the epitome of luxury ski accommodation! Nestled at the base of the Niseko ski slopes, directly in front of Mt. Yotei, this penthouse ski apartment offers an unparalleled experience for discerning travelers. First and foremost, the location is a skier's dream come true. Step outside and onto the slopes, where you can enjoy world-class skiing and snowboarding right at your doorstep. The convenience of being able to hit the slopes with ease adds an extra layer of enjoyment to your winter getaway. Inside, you'll find a fully appointed kitchen that's perfect for whipping up après-ski meals or hosting elegant dinner parties. Whether you're a culinary enthusiast or simply prefer the comforts of home-cooked meals, this kitchen has everything you need to satisfy your culinary cravings. When it's time to unwind after a day on the mountain, the media amenities provide endless entertainment options. From cozying up with a movie in the plush living room to streaming your favorite music while admiring the panoramic views of Mt. Yotei, relaxation is effortless in this luxurious setting. And, you have your own private, rooftop outdoor onsen! But the indulgence doesn't stop there. This penthouse is located in a full-service building, ensuring that every aspect of your stay is taken care of with the utmost attention to detail. From concierge services to housekeeping, its ski shop, and rental, you'll enjoy a level of hospitality that exceeds expectations. And let's not forget about the top-rated restaurant conveniently located within the building. Indulge in gourmet cuisine without ever having to leave the comfort of your accommodations. Whether you're craving local delicacies or international fare, the restaurant offers a culinary experience that's sure to delight your taste buds. Last but certainly not least, the pièce de résistance: the spectacular view of Mt. Yotei. Imagine waking up to the sight of snow-capped peaks bathed in morning light, or enjoying a glass of wine as the sun sets behind the majestic mountain. This breathtaking panorama is the perfect backdrop for unforgettable memories. In summary, this penthouse ski apartment offers the perfect blend of luxury, convenience, and natural beauty. Whether you're an avid skier, a food enthusiast, or simply seeking a tranquil escape, this exquisite retreat has something for everyone. Experience the ultimate in mountain living and make memories that will last a lifetime.

I want to give top marks for customer recovery for Chalet Ivy. I booked five nights there for a Feb ski trip in october 2022. It was confirmed by Agoda, the booking agglomeration site. But 3 weeks before the trip, they claimed they couldn’t find the booking and had to cancel the booking. The fault seemed to lay with their 3rd party wholesaler for rooms. With sky high costs and low availability at this stage, I freaked out. But Vladi the reservations officer from Chalet Ivy manager managed to re-book me in albeit at a slightly higher price- offset by the compensation I received from Agoda. We even had an upgrade to a Mt Yotei view room. Great save. Also a shoutout to front reception staff like Rou Hong who was so helpful. All in a great experience staying at the Chalet Ivy

We had an amazing 5 night stay at Miru Niseko in March 2023. Our group was 3 adults & 2 small children, and we had interconnecting apartment rooms. The rooms were so comfortable, clean, spacious and well designed. Amazing snowy views from all windows and very peaceful. We loved the Blackwood grill for breakfast everyday - the adults tried all kinds of different Japanese and western breakfasts and the picky children were accommodated for very well. On our last night we had the course dinner and were blown away - do not miss this and book in advance! It was such a special dining experience. The in-house Onsen is gorgeous - there are indoor and outdoor pools to experience. Perfect after a day on the slopes. The Miru Niseko is only 4 minutes drive from Hirafu town and there is a convenient shuttle bus running morning, lunch, and the evening so you can get in and out without needing a private car. All the staff were so welcoming and wonderful, and went the extra mile to help us and recommend restaurants and activities. 10/10 we will be back - the chalets look amazing and we will try those next time! Thank you for our unforgettable stay!