Neopol Hotel

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Kommt für mich nicht mehr in Frage. Bin 3 Tage vorher eingereist und habe telef. gebucht anstatt über die App. Erstaunlicherweiser war es teurer. Auf die Nachfrage wieso ich mehr zahlen muss, verwies man mich an den Hotelmanager. Vergebens wollte der Manager mit mir nicht sprechen. Jedesmal hat man mich vertröstet. Mit Frust musste ich beim auschecken bezahlen. Personal an der Rezeption absulut unfreundlich. Allen war mein anliegen bekannt , alle wollten Rücksprache mit dem Manager halten. Das Anliegen war dem Personal scheißegal. Zudem habe ich das Zimmer gewechselt... defekte Steckdosen nicht funktionierendes Telefon , fehlende Vorhänge , defekter Haartrockner ... usw. . Der Manager hat das Personal nicht im Griff, sowie wenig Ahnung von Hotelleitung. Völlig überteuerter Preis Leistung. Putzpersonal ruhen sich im Zimmer der Gäste aus , während die zum shoppen sind.

This hotel was so convienient to get to! It is smack bang in the middle of kusadasi, so the distance to the centrum (is about 20 minutes by foot and 5 minutes by taxi) and about 30 min walk to ladies beach and 5 mins in a taxi ). The room was a good size, bed very comfortable, air con was brilliant, no issues with the room. The staff were friendly, and hotel grounds are small -which was handy as nothing worse walking ages from the pool to your room! This hotel was so good to stay at- they dont really offer continential food , but they do lovley pizzas and chips and great turkish cuisine. We stayed at this hotel September 2023 ( but could only select from october onwards lastyear for my review) and this year september 2023 we stayed at Le Bleu down at ladies beach, and Neopol Hotel was far nicer, and staff were so lovley compared to Le Bleu that claims they are 5 star. We got better treated by staff, and had a better stay at Neopol. We kept saying this year while staying at le Blue how much happier we would be if we had of booked neopol! This hotel is lovley and has great views. The smaller ground hotels seem to be ran much better than big ones. I would definaltly stay here again at Neopol.

Rooms filthy no hot water toilet leaked!! After two days and several requests we Moved rooms!! New room shower drain blocked we had to clean it out ourselves. Disgusting !!Flush toilet and bubbles up through shower. Everything was dirty. !! Floors, patio windows just manky!!!

Terrible- only 5 star item was the bed as it was super comfy. The views were amazing also. Reception area was very nice & staff were friendly. Went up to our room to find bathroom door would not close. There were a few lights in the room not working. The paint was in need of tlc. Shower was poor quality as it did not come out the shower head properly. Would not recommend with children or for a long period of time. - we were woken up by other guests shouting and laughing outside our door early hours of the morning. We complained to the front desk but unsure if they were spoken too. We only stayed for two nights but would not stay again

Very comfortable, huge bed. Daily room service with water, tea, coffee, towels. Nice rooms. Good aircon. Clean. Very nice staff. Small fridge but no ice tray. Pool closed for maintenance despite marketing saying it would open 31 March. Nice breakfast if you like Turkish. Lots of salads. Bars not open. Very few clients so evening meal only available over Eid & when coach parties stayed over. 20 minute steep walk from the tourist centre, but taxis cheap as chips.