Crowne Plaza Kunshan

The room is very large and comfortable, the floor is very high, the breakfast is very good, thank the front desk Kiki for helping me

The inside pool is great - the water was comfortable warm, not like many other places too cold, while the rooms were a bit over heated and not adjustable. Otherwise still a good choice.

Nice hotel as well as very good locations..

Good location and best service

We chose the Crowne Plaza for its Western restaurant. Upon inquiry we asked about the restaurants and was sent to the 5th floor restaurant that only serves local cuisine. Again we asked the 5th floor restaurant where we can enjoy Western food. We were sent back down to the first floor where we found the western restaurant had closed down. It was upsetting to be sent from place to place and not properly informed about dining options. We had to enjoy a mediocre dinner in the nearby shopping center. The occasion was planned for the guest's bridal celebration dinner since she's leaving China and will get married abroad. I'm sorely disappointed in the uninformed restaurant manager and would hardly recommend staying at the Kunshan Crowne as the other Crowne Plaza's I've stayed at was a much better experience.

GOOD!!!

一年多來入住了揚州皇冠，鎮江皇冠，紹興皇冠，德清皇冠，四次的前台和服務都給我留下了美好回憶，每次前台都主動給我升級，贈送歡迎飲料，送早餐，每天晚上遊玩回到酒店都能看到夜奶，點心和水果。 於是，這次在崑山停留一天，捨近求遠還是選擇了崑山皇冠，但此行卻很失望，沒有歡迎飲料，沒有夜奶，前台沒有亮點，泳池外包給健身的，很吵和亂，五星級酒店難道不應該提供安靜，安全和舒適的環境嗎，還好也就一晚，第二天起來就退房。 酒店設施還不錯，環境也整潔，酒店隔壁就是招商花園城，吃的東西很多，挺方便。

住了一晚後，酒店比我們預期的要好，果斷續住一日。品牌酒店，硬件軟件都讓人滿意，價格也合理。地理位置不錯，繁華區域，旁邊就是大商場。美中不足，停車不大方便，可能因為五一假期，客流較大。

房間面積不小，告知前台有寶寶入住，給了寶寶整套洗漱用品，還給了小玩偶，很貼心；泳池也不錯，尤其是朱正和老師傅，有求必應，備品瓶裝水水果牛奶拖鞋被子不僅管夠而且及時送達。