Kyriad Prestige Mayapuri Amira by Othpl

This is a roadside motel calling itself as a resort. Here are the list of things that DID NOT work or did not exist. 1. There's not been a spa for ***y years, though they claim one 2. There is nothing to do ...no activities 3. The TV did not work 4. No hot water for shower 5. No response from the staff The only good thing is that the food, limited in choice, was good. If possible, I would avoid this place, unless you go just to sleep .

The property is good and clean. However, they are absolutely not kid or people friendly! We paid for room only plan. We were even okay with the R-E-A-L-L-Y slow and poor service at the veg restaurant until the breakfast incident the next morning. Usually in a buffet breakfast at similar properties for the price, they offer 2-3 varieties of dosa of our choice like podi, masala, ghee roast etc. we had a 7 year old with us who prefers only ghee roast. We requested them to consider and make a small ghee roast but they denied giving it. So he didn’t eat anything. The buffet spread had only 3 items - idly , kal dosa and pongal. Idly was so sour and we didnt have it at all. My mom had just half scoop of pongal and they charged 150 rupees for it. And we paid separately for coffee as well when it comes as part of the buffet. When we requested them to exclude pongal off the bill and wanted to pay only for coffee, they spoke to 3 different people and all of them kept talking in groups among themselves but just did not want to let go of this 150 rupees. After observing their body language we just settled the amount. We will not visit this place ever again or recommend this to our friends and family as well. Properties such as these just lose out on loyal customers if they are only money-minded

Out group stayed at this place on 6/25 for one night. We booked through skyscanner search and ended with agoda to make reservation as it gave us the best price overall. Our search was for 6 adults and 3 children in 3 separate rooms. Agoda gave us the price for 9 people in total as the confirmation email & pdf showed with an authorized signatory sign but when we reached the hotel @ 9pm, hotel said the price is for only 6 adults in 3 rooms and children were not included in their contract with ***********. I had a chat with staff and they keep saying the rule of the hotel and not honoring our reservation. spoke to the ***ager, and he was rude, did not barge and pushing us to pay for 3 extra person charges of 4,000 rupees. This hotel looked to me like cheaters, a scam to give false details to search engine to get customers, on arrival force them with their rules and get more money. This hotel is highly avoidable. We did call the hotel after agoda confirmation email, couldn't connect via phone and when we got there it was already late to find another place to stay. Also, i have booked through agoda ***y times and 2 other hotels in the same trip and no issues with any other hotels. I have all the photo copies of 2 different contracts one from agoda and one from *********** and payments. Agoda/*********** please avoid such hotels in your search.