RUDIN
23 de dezembro de 2023
My family had a wonderful experience at this hotel (Room 29-11). Every staff member we encountered, from the security to the check-in to the cleaning staff were delightful and eager to help.
Its location is about 10 mins walk to the Pavilion shopping mall. The 2 bedrooms suite, which we stayed for 6 days, was very spacious. Good for my kids to play around. The beds were also very comfy. The infinity swimming pool is beautiful where you can catch a view of the Petronas Twin Towers.
Parking at the hotel was also free and easy for guests who drive.
There are two things that the hotel can improve on during breakfast time. Firstly, is to include more food varieties especially the fruit juice and pastries area. Secondly, throughout our stay there, we observed that the breakfast dining area was understaffed. There were only two staff working at a time. They were multi tasking from welcoming guests to the breakfast dining area, topping up the food, cooking the customized guests' eggs orders to cleaning the breakfast tables. We hope that the hotel will deploy more staff at the breakfast area so that guests can be attended to promptly.
Other than that, nothing can fault the hotel. The hotel is great and we will definitely stay here again for our family vacation.
Thank you 8 Kia Peng Suites for your great hospitality.
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