JW Marriott Hotel Kuala Lumpur

Reservamos um quarto deluxe king, mas não há quarto deluxe king no andar superior, disseram eles. Então não há uma boa vista como esperávamos. A vista não é para fora, mas para o shopping JW Marriot. Mas está tudo bem porque nosso quarto foi atualizado para um quarto maior, não me lembro que tipo de quarto. Sobre a localização, é a melhor localização para quem gostaria de aproveitar a área de Bukit Bintang. Mas para quem gostaria de usar o passeio pela cidade de Grab/Car and Go, o engarrafamento da estrada em frente ao JW Marriot pode ser um problema.

Lovely stay, staff are extremely helpful. Breakfast was amazing as well. Truly enjoyed my stay here.

Terrible during using lift up and down . I don know what group of guest was staying during my stay. The group was not proper arrange , all guest stuck lobby lift during up and down

Had a wonderful 4-day stay at JW Marriott with our family of 30. This was my second time staying here, and once again, the service was excellent. A special thank you to Rashed for promptly sending a bucket of ice when I sprained my ankle at the swimming pool area. Also, many thanks to Restaurant Manager Mr. Nay Thun for his kind assistance with the seating arrangements throughout our stay. Really appreciate the warm hospitality and great service from the team. We had a lovely stay and will definitely be coming back again! ⭐️

Great hotel. Good location. Walk to food at hutong and win Heng Seng. Good gym. Nice pool. Everything you need. Just bad traffic but ok apart from that.

Overall, it remains what a 5-star hotel should be, with good service and friendly hospitality. The rooms are clean, and the butler service is professional. They even checked in with you if you needed any additional pillows, etc. The location is near to the city center, we took taxi to the twin tower and the mall, although the traffic is busy as usual in Malaysia city center.

I had a really pleasant stay at this hotel and overall I was very satisfied with the experience. The check-in process was smooth and straightforward, and the staff were friendly, polite, and helpful throughout my stay. They made me feel welcome from the moment I arrived. The room was clean, comfortable, and well maintained. The bed was comfortable and I had a good night’s sleep. The air conditioning worked well, and the room had the basic amenities I needed for a comfortable stay. I also appreciated that the bathroom was clean and the water pressure was good. Housekeeping did a good job keeping everything tidy. The location was convenient as well, with easy access to nearby shops, restaurants, and transportation. It made getting around the area much easier and saved a lot of time. Despite being in a convenient location, I was still able to relax comfortably at the hotel. Another positive point was the service. Whenever I had a question or needed assistance, the staff responded professionally and were willing to help. The overall atmosphere of the hotel was comfortable and relaxing. Considering the room, location, cleanliness, and service, I think the hotel offers good value for the price. Of course, there may be a few small things that could be improved depending on personal preference, but they did not significantly affect my stay. Overall, I had a good experience and would consider staying here again in the future. I would recommend this hotel to couples, solo travelers, families, or anyone looking for a comfortable and convenient place to stay. Thank you to the hotel staff for making my stay enjoyable!