Societe Suites Hartamas by Bamboo Hospitality

Was unfairly charged 100myr for very mild food stains on the bedsheet. Tried to dispute it with the staff but they insisted that it would be changed as per “their MD’s new orders” Charged without trying to wash the sheets or anything. Checkin was ok, got a high floor. Lifts are slightly slow and may require 2-3mins of waiting. Room was overall comfortable and clean. Only 1 saucepan is provided in the svc apt along with basic cutlery. Built in washer/dryer was quite noisy and not user intuitive. Otherwise apart from the unfair charge would have given 4 stars.

This place is the located at the heart of Desa Sri hartamas where you are surrounded by hundreds of f&b outlets…. The gym is very new and the swim pool has got a very scenic view …. Water in the pool is just nice…. The service staff are friendly and very helpful… I checked out at 12 noon but my transport was not due until 3pm, so the staff allowed me to hang out at the co working area where’s air con and free WiFi … tq… will recommend this place to all my associates

Amazing location, in the middle of Hartamas. Walkable to so many restaurants. Place is new and clean, simple and basic amenities provided. Netflix is not foc, need to link to your own account. Aircond works great. Free ice cream from ice cream bar given

I booked this property because it’s near my friend’s home. I did not know it was a service apartment. So do not expect room cleaning service . The check in process was not up to standards compared to other facilities. I was upgraded into a one bedroom apartment but it terms of layout and size… it just that the living area in my apartment is clearly defined . The apartment while still new and clean, I felt that the amenities were sadly not up to scratch. I felt the apartment is very very basic and yet some basic necessities were not provided . The kitchenette was not well equipped at all. Like one set of chopsticks and a spoon and fork. My friend’s regular room had six sets for plates and utensils… The bathroom was really basic. Body wash and shampoo and a hand wash …. That’s it. No hand towel not tissues . We had to ask for it. I suggest house keeping be more consistent and attentive.

Level 9’s toilet got bad smell and causes the room smelly. Room’s floor dirty also.

Overall, clean, new and comfortable accommodation with a fantastic rooftop pool and penthouse floor gym. Lots of restaurant right at the doorstep, though guests need to call a Grab to venture further out for shopping. Ridiculous that there is no way to communicate from room to Reception/staff, as there is no telephone provided in the room - even if a QR code could be scanned to chat with staff via WhatsApp, would be helpful. Rooms are equipped with kitchenettes and washing/drying machines - very convenient. As corridors outside rooms are tiled, noise echoes, so staff should be trained to speak softly and not carry on loud conversations or use their phones when on duty to avoid disturbing guests. Good value for the price paid.