Hotéis em Kuala Kuantan com Breakfast

This is the fourth time i stay at this hotel...i really love to stay here.Room is clean, pool and beach also very nice. But this time when i came i was accidentally booking for executive room with view garden so i requested to change to sea view but the room is full. Ok, so i agreed with the room but requested to higher floor so i can have a nice view or partial sea view, but when I come to my room, i got a room with this. It's really annoying, and the staff who attended also not really helpful and friendly.Room no 4401..

I was assigned a room at 4th floor. Since its at lower level of its 15 storey, I requested a room facing not facing the noisy main street. Good choice: view of a football filed, a mosque and part of the city. The room: The Hotel management probably believe that 1980s heyday decor is a selling point. Save for the flat screen telly, the rest still preserves its 80s setting: louvred wardrobe, bedside cabinet central console with rocker switches, blanket on top of sheets (not quilt), tiled (not marbled) bathroom floor, queen (not king) bed. They try to keep the cleanliness but the permanent stains on chairs, moulds around aircond vent, peeling furniture paint, mildew on bathroom wall are beyond the housekeeping department’s routine; the whole place needs serious makeover.

The Location of the Hotel is Super Convenient. Walking Distance to Kuantan 188 Tower, Art Streets and Night Markets. However, surrounding a bit run down but have lots of Parking. Cleaniness of the Hotel need more improvement and Renovation is Needed. Sound Proof for the Room is pretty bad. All items in Hotel Room is Old but still usable. Luckily Two Night was calm and peace, we sleep very well. Services is Good and have lots of Parking Behind Hotel. Suitable for Business Trip. Overall its still a Nice Stay. Not too bad.

Hotel room is spacious, however the shower room hot water is not functioning. Maintenance staff suggest using bath tub for shower. Request morning wake up call on 6 am. I got my morning call to my handphone after check up at 7am

Overall stay was alright , staff was very friendly and breakfast was basic but good at the price we paid . Only thing is the room which we stayed in was clean but very old , compared to the picture where some of the other rooms were already refurbished with carpet and also new toilets . The wooden toilet door frames were already rotting in our room . Travelled with a young kid of 4 years old , but the window insulation was pretty bad as we were facing the back nearby a mosque and we could hear the speakers up to 1030pm and then again at around 530am . Really need to improve on that to enable a good quiet sleep .

Staff friendly. Really helpful. But room condition is too old. Aircond not too cold. Toilet a bit dirty. Overall i rate 6/10 only. Sorry. Cuma location je best. Tengah bandar. Banyak kedai nearby.

Although a little on the pricey side per night rate, my fmly and I overall enjoyed our 2 night stay at The Colony. I was pleasantly surprised how clean and new looking this place was. Not run down at all despite having opened for about 5 years now I think. Very well maintained which made our stay very comfortable. We like how industrial and modern looking this whole place is. Water pressure in the bathroom was good, bed linen was clean, amenities were well replenished, swimming pool was rather small but clean and decent enough to keep the kids happy. One thing weird though was that we were given 2019 dated green tea sachet but it’s already 2022 now. Receptionist said it’s actually the date of manufacturing rather than the expiry date but we didn’t want to take the risk so we didn’t consume it. And the amount of soap and shampoo given were probably too little in small slim bottles. Bathroom was a little clogged after our shower. But everything else were fine and nice. I guess the sound proof was alright as there was no noisy disturbances from other rooms. So we had uninterrupted sleep. This guesthouse has two storeys with 8 rooms in total. 4 at the top and 4 at the bottom. All in all thumbs up and if given the chance and having to travel to Kuantan again we would be more than happy to be back here to stay.

Good points - Clean room. Clean bathroom. Bed was comfy. Bedsheets was nice and clean. Bath towels were clean and fluffy. Plenty of lifts. Shower was hot. Breakfast buffet was expected for the price paid. Bad points - Room was small. Had a full length window facing another block of rooms. Unable to open the glass window. Aircon was not cold - woke up a few times feeling hot. Unable to control the aircon. Bath mat was not provided. Carpet in the corridor outside looks like it has not been vacuumed for months. Keycard was a bit difficult to work - had to keep swiping it to open the door.

The hotel was surrounded by lots of restaurants. A shopping mall was behind the hotel. It's very convenient. It was a good location to stay. The hotel was clean and the bed was comfortable. Just one thing is the soundproof is bad. Someone was making noise at midnight without consideration of others.

Arrived at the guesthouse for check in quite late at mid nite. Booked for 2 rooms and requested for side-by-side rooms or very near to each other. At 1st they wanted to allocate at 2 different places which I declined. Finally, only given rooms facing slightly each other. Was informed beforehand that water heater in one of the rooms does not work, so…have to accept since we have no other choice. Have to enter different entrance from the reception area to get to our rooms as this place is of shoplots building. No lifts & have to walk up the staircase which is also not clean properly. Rooms condition are bad & not clean properly. Curtain and it’s railing are about to collapse! Linens & bedsheets have visible stains with a few ink/pen scratches on a few spots. Towels are faded with a few have holes on them. Phones in the room didn’t work or no connection to reception when tried to complain. As we are tired and lazy to go down to reception, we tried calling the reception many times using own phone but nobody bothers to pick up. At last, we use the towel and our own shirts as linen to cover the dirty linen. Lock (inside & outside) at toilet Door is broken & main entrance door only use the doorknob lock in one of the rooms. Leakage on the bottom part of the sink. Found left over rubbish in plastic bag from previous tenant(?) maybe behind the bedside table. What a mess we are in! Rooms equipped with TV but only a few channels are accessible. No fridge, provide with jug ( but you have to go down to pantry area located next to reception to get hot water) & 2 mugs. No tea/coffee/sugar & mugs have lipstick stain on them. Wifi service is stated as available but you can’t get connection from the rooms area actually…so don’t bother & dont waste time trying to get the connection. Will not stay at any of the Sun Inns chain in future.