Hotel Ambassador

Great stay

My partner and I recently stayed at The Ambassador Hotel in Košice, and our experience left us with mixed feelings. Despite its promising location within Košice, the hotel overall did not live up to our expectations, especially considering the price point. Upon arrival, the check-in process was unexpectedly lengthy. With only one receptionist available who was preoccupied with a demanding couple ahead of us, we were left waiting for an uncomfortably long time. The procedure itself felt unnecessarily tedious, requiring details that seemed excessive for a simple check-in. The hotel's condition significantly detracted from our stay. It appeared tired and in need of maintenance, with visible wear and tear throughout the premises. Our room was particularly disappointing; from a malfunctioning bathroom door handle, water damage around the sink, to a low-pressure shower and a lack of proper heating. The absence of a blackout blind, a clunky TV menu, and a carpet that was both faded and worn further contributed to our room's lackluster ambiance. Additionally, the tea and coffee amenities were unsatisfactorily tucked away in the wardrobe, and the presence of a cheap plastic trolley in the bathroom was not what we expected from a hotel that claims luxury status. Breakfast was another letdown, with a noticeable lack of labeling on the food items, including allergen information. The options were limited for those who do not eat pork or are allergic to eggs. Although soya milk was available upon request, it was not readily accessible. While the hotel's location in Košice is undeniably convenient, other aspects such as the wellness spa left much to be desired. The spa required a private booking at an additional cost of 25 euros and a two-hour preparation time, which seemed unreasonable for what is marketed as a luxury amenity. On a positive note, the staff were friendly and helpful throughout our stay. However, the overall state of the hotel, combined with the disappointing breakfast and the restrictive access to the wellness spa, means we are unlikely to return. For a hotel that positions itself within the luxury market, The Ambassador Hotel falls short in delivering the quality and service one would expect for the price.

Everything. Our first visit to Kosice so booked this hotel after a bit of research and we weren't disappointed. About €8 in a Bolt from the airport. The hotel is right on the main street,which is pedestrianised, so as central as you can be. The staff were all extremely friendly and professional. Our room was great, plenty big enough, spotlessly clean and with aircon. The bed was excellent and very comfy. Although in the centre of town it is very quiet. Breakfast was great with plenty of choice. One day they had a run out of a few things but we were there about 30 mins from finish. If your staying here book the spa, it's fantastic. It's €30 but you get your own private spa for 90 minutes. It has a jacuzzi, sauna, heated relaxing chairs and is a lot bigger than it looks in the pictures. Nice bar too. Didn't eat in the restaurant so can't comment. I would definitely stay here again.

Kosice may have been a big let down, but I cannot fault this hotel. Very smart and well operated. Pleasant staff, great breakfast. Although I do not recommend Kosice overall, the location is perfect.

The staff were extremely knowledgeable and particularly helpful. The hotel has a boutique feel. The room’s furnishings and appointments were nicely done great condition. You can tell they pay attention to detail. Recommend this hotel as I have been traveling Europe and this place stands out in quality at a fair price. Rick Rakusin Atlanta, Georgia

A great hotel situated in Košice old town near all the main sights and only a 15 minute walk from the railway station. A superb breakfast and great food generally either by way of the value ‘daily menu’ or from the restaurant offer. A great room. And the staff ? Everyone we dealt with was super friendly, helpful, polite and professional. Just a really great place !

Located right in the heart of the city and having easy to access parking was a huge plus for us. The personnel is extremely nice, helpful and easy to talk to. The bed was really comfortable and nice to sleep in. Good breakfast options. The climate control is operated from the front desk only, so you can not adjust your temperature, fan speed or turn it off. In our case the temperature was fine but it was super annoying that the fan was quite loud and we could not shut it off during the night, thus disturbing the sleep. The bathroom fan was not working and because of the humidity the whole room had a “musky” smell.

We travelled for a family wedding and were so impressed with everything. Its right in the center of Kosice, such a beautiful and tranquil town and, close to fantastic eateries, shops and pubs and so easy to connect with other family and friends also staying in town. The hotels laid back ambience was great. The beds were so comfy, fantastic shower and bath, good breakfast choices and I would definitely recommend staying here.

Booked last minute and what a superb huge room. I also ate in the restaurant and the food quality was good as well plus breakfast was varied and good. Really beautiful hotel in a lovely location in a very great city.