Usuário convidado
9 de maio de 2024
Overall a nice hotel and a good family holiday. I do question the 5 star rating only because there isn't anything that stands out too much. Lovely setting, beach area is so nice and staff there were really good. Plenty of loungers and beds available on the beach. Rooms were always cleaned promptly and very spacious. The showers sometimes slow down or go really hot/cold for a small period of time. Mini fridge in room stocked every other day with a variety of drinks (soft drinks, beer, wine) Food was repetitive and often cold if you went later on in the session. Italian ala carte was disappointing, had a pizza that wasn't at all Italian style. The meat ala carte was very nice. Biggest gripe of the holiday was getting a drink. Often has to wait up to 30 minutes for a cocktail in bars. The staff were keen to table serve and not serve at the bar which I don't quite understand. The same during dinner, you'd be lucky to get more than one drink during your meal as staff were so busy. Definitely would benefit from a drinks station for self service. Other negative is the drinks they make. The staff will only make what's on the menu, you can't even get a basic mojito (they do a Passionfruit one at the pool bar but it wasn't great). Alot of reviews say that staff will make anything but this is absolutely not the case. We did manage to get an espresso martini after bar staff were pressured by their own colleague to do so. I would recommend this if you're looking for a good 4* hotel. It didn't have that 5 star feel in my personal opinion.
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