Hotel Kocibelli Pool & Spa

Nice hotel and spacious rooms.Breakfast was ok, with a lot of food and options.You can eat in restaourant or outside in the tarrace with view in center.Polite staff. Swimming pool was the best in this hot summer. Not crowded. Parking space available.

Been in Albania for 10 days and staying in 5 different hotels in the duration of my holiday and this is the worst hotel I have stayed in...... I don't recommend it at all.... Is filthy, luckily is just for one night otherwise noway.... Location is good... Good restaurants around the old bazar

A total disappointment. We often go there with students during field trips but this time they overcharched. 15 euros per person for 4 meatballs, half a potato and cheese. The food was cold and tasteless. A total rip off! I definitely won't take my students there again.

We have just had an extremely unfortunate incident with the hotel manager Eriketa Koçollari. We came back to hotel and our teenage child went upstairs to the room. 5 minutes later when we also headed to the room Ms. Koçollari told us we couldn’t go upstairs and needed to wait until further notice. We tried to ask for the reason, she ignored us. I explained that our underage child is upstairs and we are concerned about her safety. She kept insisting that we need to wait for five minutes without further explanation. We went upstairs anyway, as we were seriously worried at this point and she tried to physically force me not to go. Luckily she didn’t touch me. Later, we went downstairs to request explanation for such an outrageous and unprofessional treatment of hotel guests. Instead of apologizing she started blaming us of being insensitive and comparing us to 20 other guests (there were two actually) who understood and we didn’t. As we turned away to head to the elevator she showed me her tongue and made a very disrespectful gesture. This was truly shocking. She shouted at us and told us that we don’t understand anything and “what’s the problem, I explained now. At that moment I was not in the mood to explain.” Extremely unprofessional, rude and disgusting behavior that should by no means be tolerated! The hotel itself is dark, outdated, not clean and quite uncomfortable. The doors seem to be very loose and there is no safety whatsoever. We didn’t book it ourselves, so had no idea what we were signing up for, but overall we don’t feel safe especially considering such a hostile and disrespectful attitude from the hotel management

Special location, right in center. Good parking. Spacoius rooms. Breakfast was ok, with many fruit jam and super capuccino for breakast. Helpfull staff, they help us as big group with all our questions

Expect of the location and the parking everything else was terrible. We supposed to have a minisuite that on the photos looked normal but in real the room was very dirty, the sheets were unchanged and also we found used watter and leftovers in the fridge! The pool was fine but the jacuzzi doesnt work and was also very dirty! We didn't have breakfast there because the restaurant smelled very bad! I don't know how this is a 4 star hotel, for us it deserves only 1 star! Very disappointed for the price we paid!