Usuário convidado
28 de agosto de 2024
I don't know where to begin....I wouldn't stay here again if you paid me! Horrendous, dirty, very difficult communicating with staff who can't understand English with some members of staff incredibly rude these alongside the rude other russian/foreign nationals it was too much. I'm pregnant and got food poisoning as did my 2 sons! And my legs came out in rashes. On arrival 12 am the kitchen was open the staff member told us to go get food to which they saw us in the lobby walking towards the dining area and just closed the door! (Its only soup at this hour anyways (always stayed places where thet have a nice slection for you to choose from) Charming so had to venture out at 12.30 once we had been to the filthy room (which I complained about and they didn't have anything else for us apparently) sick on the back of the door, wee on the floor in the bathroom, poo (or what appears to be) on the bin, un safe nail out of the floor being used as some sort of door stop, tatty beds, ripped curtain net (these were filty), dirty bedding, sweat stained pillows, smelt unclean. so had to wait till the morning (thank the lord I took my own bedding). Next morning I demanded a move which did happen! Double beds are like sleeping on a slab of wood, single beds are all good if u like springs in your back! The whole hotel needs a good scrub. The pool was OK but we only used it twice u could feel stones and things on the bottom it just didn't feel clean. Food is basic and doesn't cater well for English people my fussy 8 year old didn't have a wide selection and then what he did eat made him sick. No covers on food, no labels/food allergy information this is most definatly not a 4* Air conditioning is only in the room! Spa experience was nice. If you do still go here repeat and sol restaurant are nice to eat out at (out of the hotel first left follow the road up). And there's a megos (supermarket) 3 miles around the corner. If you can pay to transfer to another hotel we went 5* last year which was amazing so going to turkey again I would only stay 5* personally All in all this was not the relaxing holiday experience I was hoping for before the arrival of a new one and returning to work and university! Avoid at all cost. I couldn't wait to get home. We went 10th to 18th August.
Traduzir