Usuário convidado
23 de abril de 2024
Service: not good Rooms: okay-ish Cleanliness:okay-ish Breakfast: poor Location: good Price: overpriced Wifi: main area but not great There is so much potential and we really want to give them the benefit of the doubt therefore we give them an average. However, a lot of improvement needs to be done. At arrival, we called if someone could help us with a trolley. They said it was not for the reception. Well after a long travel day with a lot of heavy bags, everything seems far. Then, because it took us a while, they send a kid to help us. Ridiculous and of course we did not allow him nor could he carry our bags. At the reception no happy Bula smile. We checked in and she sends the kid to get a trolley (are you kidding!!!!) and he shows us the room. The cards / reading did not really work well. Every time we needed to go to the reception and we felt like we were bothering them. Food wise is a disappointment. The continental breakfast is not continental at all. It’s ridiculous. Lunch and dinner are a bit boring or not good. In comparison to the quality a bit overrated. In relation to the activities. The yoga was free, but the yoga mats were disgusting. Make sure to bring a towel or your own mat. The snorkeling was very cool. Less cool is that we needed to go back and then they were fishing for 30 minutes. Would wanted to snorkel longer or go back to the hotel. Furthermore, when we asked if next day we could do it again it was confirmed. Next day no one knew where the captain was so no snorkeling trip. Another disappointment. The massage was good but they used just normal cooking oil and it was very difficult to get that out of my hair. Staff were not really friendly nor helpful. There are a lot of chairs and hammocks so great to lay around and relax. The dogs were a bit annoying and aggressive especially when we flew the drone up. Not comfortable at all. When staying in Fiji, please stay in a fancy resort. Otherwise it’s simply not worth going (trust us we tried many of local stays).
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