Hotéis próximos a St Nicholas Church em Kolkata

Very good service. Very clean. Staffs were extremely helpful and friendly. Room dining and restaurant dining menu selection can be wider. Hope to stay there again.

That's a great service from hotel staff especially at the breakfast restaurant staff. They always take care what you want and offer food choices to me and colleague. Surely, the food for breakfast is great, variety of choices. I love coffee and cake so much. When they know that we are the last day at hotel, they prepared simple cake but full of hospitality of restaurant team. Thanks so much and we will come back again.

Overall it is a good experience but I feel the time for preparing the food that they took can be improved and I feel considering their room it is a bit over expensive. Otherwise their food quality and staff behaviour is upto the mark

I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

We had a conference of Troikaa at Fern Residency Kolkata .The conference room was good with all the amenities provided on it . Food was very tasty in terms of quality and service of all the staffs was good . Mr Gobindo ,Mr Bijoy took care of our conference . Thanks to chef for the good food . Thanks to madam Tika and Sushant ji for being there to ensure that our conference goes on smoothly. We will definitely come back again

It is really a nice hotel. Good ambiance. Some people will complain about back side construction view & noise. But fortunately I got front side room, moreover who looks outside in city hotel? But for sound hotel May change backside windows to soundproof options. Clean & decorated room. Breakfast is ok, rather I would say Good if not Very Good. Reception people are very helpful, I got early check-in at 12:30PM. Nearby Shopping District. As it is busy area, so get ready for whole day huge traffic.

Clean,Food is very nice,quick check in and check out.closer location to airport.

It is a floating hotel I didn’t realize. Very convenient and beautiful hotel All staff were so friendly For Instagramers, it would be heaven Breakfast was brilliant with curry, nan, zapati and so ***y sweets! It is floating but very comfy Only 1 issue l, no toilet paper or tissue any place even inside a room It would be India issue, not a hotel issue though I LOVED THIS HOTEL!! Definitely will recommend my friends too

Beauty Concepts Pvt Ltd ( BCPL ) has conducted ***y International Fragrance Brand training sessions at The Astor in their Conference Hall in the past for several years successfully. This time, it was special due to one of the representatives of The Astor, Mr. Rudro Ghosh for providing special service during the ongoing brand training from 23rd till 25th Nov'2022. This gentle*** has taken care to all our small-small requirements very firmly in all the possible ways and as a result, our Guest has confirmed us to conduct all our future training session to be held in the same venue. Thank You THE ASTOR, for deploying Mr. Rudro Ghosh ( In particular ) to provide his EXCELLENT Service during BCPL Training Sessions for all the 3 days.

Was a part of the Bank group came for conference. Team ITC Sonar was excellent in taking good care of us at every point. It was a great experience to stay as it had a beautiful lily pond which gave a lovely feeling to mind. Thanks to Mr. Sujoy for taking care of us . Will plan to revisit with family again .