Hotéis próximos a Jhater Deul Temple em Kolkata

Very good service. Very clean. Staffs were extremely helpful and friendly. Room dining and restaurant dining menu selection can be wider. Hope to stay there again.

That's a great service from hotel staff especially at the breakfast restaurant staff. They always take care what you want and offer food choices to me and colleague. Surely, the food for breakfast is great, variety of choices. I love coffee and cake so much. When they know that we are the last day at hotel, they prepared simple cake but full of hospitality of restaurant team. Thanks so much and we will come back again.

Overall it is a good experience but I feel the time for preparing the food that they took can be improved and I feel considering their room it is a bit over expensive. Otherwise their food quality and staff behaviour is upto the mark

We had a conference of Troikaa at Fern Residency Kolkata .The conference room was good with all the amenities provided on it . Food was very tasty in terms of quality and service of all the staffs was good . Mr Gobindo ,Mr Bijoy took care of our conference . Thanks to chef for the good food . Thanks to madam Tika and Sushant ji for being there to ensure that our conference goes on smoothly. We will definitely come back again

Nice, still have to improve alot of things I am trying to reception but call go to emergency department

I felt like home. The warmth in the property is extremely incredible and show casing the heritage of Kolkata is WOW. I have already recommended my family and friends raajkutir for stay. The staff won my heart. I have stayed in so ***y 5star property but the reason of staying again with raajkutir was its staff like Shang, Sunita, Sapna, Parthib, Marisa, Anindita, Disha. Chef Bisw***p made me taste special Bengali thali and f&b staff at east india who explained me every dish. Also, I will say when good leader leads a team, that unity shows in the team- this fits for the front office ***ager Riki. He is extremely humorous and generous. He won the heart when we were leave and he helped with me with my luggage. He being FOM, he can simply tell other staff to do but he being so helpful he himself carried my luggage and dropped till car. This is the reason TAJ is different from other hotels. They are rooted to their work. Exe chef Suvashish Mukherjee took his time and spent with us and gave glimpse of so ***y Bengali food stories and sharing his experience with TAJ from 3 generation. When I praised him about how all staff is so humble, he said ma'am I learnt this from my leader Mr. Tata and shared his experience when he meet Mr. Ratan Tata and the lift is being used by some other guest. Mr. Tata didn't left bad or didn't got angry at staff for not holding the lift for him but he simply said I feel I was sitting from very long and we should climb the stairs its heathy and smiled. These beautiful stories we can only hear from staff of TAJ because they are feeling like home at there work and they make guest feel like home. I was not so well the care gave by the 2 ladies in spa by suggesting steam and massages. Simply incredible stay. Definitely I will come back. Thanks to everyone in Raajkutir for your love.

I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

We visited Ibiza for a family trip, it's an amazing resort. Delicious spread buffet they kept in the restaurant. Kids activities are too good, my son was tried his skill in archery. Staffs are too good and supportive, starting from boating, dining, housekeeping, especially Subhendu, Suprava. Will visit again, recommended to all visit here for a spend good & refreshing time.

I am Vasant Kelkar from Weilburger, Mumbai. I stayed in the hotel from 21st September till 2nd of October. It was a business trip. I was really taken aback by entire experience of staff. My room was immaculate everyday by changing everything without fail. Clean and Nice look always. Food was superb and was delivered right time and in room. Staff was courteous and extremely helpful. All the norms of pandemic were followed strictly and was a great feeling of safety and security in my mind and heart. My heart goes out praying for safety of your staff. Hats off to them for putting their lives in danger and serving us. Hats off. Salute. They deserve truly to be called ”Warriors”. Kindly accept gratitude from me. I will ensure that every month I will stay at same property to repay the debt. I owe them a lot. Thanks all of you.

Beauty Concepts Pvt Ltd ( BCPL ) has conducted ***y International Fragrance Brand training sessions at The Astor in their Conference Hall in the past for several years successfully. This time, it was special due to one of the representatives of The Astor, Mr. Rudro Ghosh for providing special service during the ongoing brand training from 23rd till 25th Nov'2022. This gentle*** has taken care to all our small-small requirements very firmly in all the possible ways and as a result, our Guest has confirmed us to conduct all our future training session to be held in the same venue. Thank You THE ASTOR, for deploying Mr. Rudro Ghosh ( In particular ) to provide his EXCELLENT Service during BCPL Training Sessions for all the 3 days.