Syeda
7 de fevereiro de 2024
It is an old hotel but has been renovated nicely throughout the hotel. We stayed in premier room for 5 nights . Large bedroom but the bath room is very small. The room serves was excellent. The staff were very helpful and made our stay very comfortable.
We have few little issues in the room but they were put right straight away.
I wasn’t very impressed with the service in the dining room. Few times we were take to a table which was dirty and we were told sit while they were cleaning.
They shouldn’t have take us to the table before cleaning. We were happy to wait for them to clean the table before we were taken to the table. After ordering cooked breakfast there is long waiting some days we were waiting for the menu for over 5 minutes. You will have to wait for tea another 5 times. We had to wait for everything.
There are plenty of staff in the dining room but I think they need more training.
All the staff including the door men were very helpful.
Thank you everyone for making our stay comfortable.
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