ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Such a good hotel,but they have to improve their service and about their direction should be more clear. And should add good item in room for snacks

The stay at itc sonar was wonderful. The ambience ad grandeur of this property is beyond words. The cuisines served here are excellent. Credit goes to Chef Shubonkar for taking individualistic care. I would like to mention Mr. Sujoy from front office for his help ad arranging the best for me. I would love to visit again.

Beautiful property , excellent stone work , staff are polite and helpful prompt service . Recommend to others for future unconditional pleasure .

Very nice hotel and building is very majestic. Breakfast spread is not bad. Just wish that they have more non-indian food choice

I stayed here for a week in one of the 2 bedroom suites. The property is amazing, the restaurants are great and the service is unbelievable. I have 2 complaints though - (1) it took 3 days for the room to reach 22 C from starting 19 C. As a result it was quite cold during the start of my stay and 19-20 C is pretty uncomfortable. Also, on one evening there was a wedding party going and they started beating the drums at 2 am. I have nothing against wedding parties or the need to play music. However, the hotel should not allow these things to happen at 2 am. It ended about 4 am and my poor wife could not sleep that night. All in all, a great experience though and i would definitely stay at the ITC royal bengal on future trips.

Check in was very late. There were mosquito in the room. Had asked to keep bill ready the previous night as i had to leave early morning but nothing was kept ready.

Esthetically decorated, with art works that is unique for Bengal..

One of the best hotels I have ever been to globally. And the food court is out of this planet!

We had a wonderful experience during our twelve-night stay in ITC Royal Bengal. The staff was very courteous and really took care of our needs. In particular, we would like to call out Deepak and Rajdeep, a server in Grand Market Pavillion, who were extremely helpful to our elderly parents. The pool and the spa were very nice and one of the best we have experienced. We look forward to staying in ITC Royal Bengal again in the next visit to Kolkata.