Usuário convidado
3 de janeiro de 2023
I was solo travelling in Kolkata and stayed there for five nights. Not my best experience. Pros: Near the airport and the rooms are big. The employees are very friendly too. Cons: There was dust on some of the surfaces. The staff is not well organised or does not communicate clearly(I was informed that I need to prepay my room for the first two nights and after that, I will pay for everything at the end. On the second day, I was asked to prepay for all nights or prepay every day on the second day. That wasn't very pleasant because it was not what was agreed upon. In general, I felt uncomfortable with how they were acting about the payments, but that is just my feeling). The last two nights, there was noise on my floor. One of the nights, the couple next door started fighting at 4 am (which is annoying but happens) but after they were done started playing loud music. I complained to reception. I was informed that they would send security, but the music stopped at 7 am. The second night, around midnight, two drunk people started singing and making noise in the corridor. Again not the hotel's fault, but the problem was how they dealt with the situation. I needed to complain twice, and it took them 50 minutes to make the guest go to their room. For 68 AUD, the hotel is not worth it, so I would not stay there for a second time.
Traduzir